Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI Whistleblowers: Company Barred Employees From Talking to Regulators
July 14, 2024

Whistleblowers have reportedly accused OpenAI of preventing employees from warning regulators about possible artificial intelligence (AI) risks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Rufus, Amazon’s AI Shopping Companion, Rolls Out Nationwide
July 12, 2024

Amazon’s generative artificial intelligence-powered conversational shopping assistant, Rufus, is now available to all U.S. customers in the Amazon Shopping app. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
OpenAI Defines Five Steps From AI to AGI
July 11, 2024

OpenAI has reportedly developed a way to track its progress toward building artificial general intelligence (AGI), which is AI that can outperform humans. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Apple and Samsung’s AI Features May Be Boon for Mobile Commerce
July 11, 2024

Artificial intelligence (AI) features in new smartphones from Samsung and Apple signal a shift that could alter user interactions and mobile commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
AI Money: Tech Giants Ramp Up AI Investments
July 11, 2024

AMD is set to acquire Finland’s Silo AI for $665 million, underscoring its commitment to artificial intelligence (AI) innovation. Simultaneously, CyrusOne has secured $9.7 billion in new financing to expand AI infrastructure, while semiconductor manufacturing firm TSMC surpasses revenue expectations fueled by strong AI chip...

Artificial Intelligence
AI Offers Quicker Detection of Drug-Resistant Bacteria
July 10, 2024

A new study from the University of Cambridge suggests artificial intelligence (AI) could significantly accelerate the detection of antibiotic-resistant bacteria. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
BNP Paribas and Mistral Forge AI-Banking Pact
July 10, 2024

French banking group BNP Paribas has formed a partnership with AI firm Mistral. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
AI Regulation: Microsoft Leaves OpenAI, Senate Probes and Calls for Balance
July 10, 2024

As artificial intelligence reshapes the tech landscape, regulators and lawmakers are scrambling to keep pace. Microsoft’s withdrawal from OpenAI’s board, an upcoming Senate hearing on AI privacy, and expert calls for a new regulatory approach highlight the complex challenges facing the AI industry and its...

Artificial Intelligence
AI Takes Center Stage in Combating Online Abuse From Wimbledon to Main Street
July 10, 2024

The pristine lawns of Wimbledon are now home to more than just world-class tennis. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...