Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI and Anthropic Get 80% of Revenue From 1% of Customers
September 04, 2026

Enterprise artificial intelligence adoption is spreading, but the money is piling up fast among a small group of companies. New data from Ramp shows the top 1% of customers account for 80% of enterprise revenue at both OpenAI and Anthropic, a concentration that has held...

Artificial Intelligence
Anthropic Expands Credit Facility to $15 Billion Ahead of Mega IPO
September 04, 2026

Anthropic is preparing to finalize an expansion of its revolving credit facility to $15 billion, up from the $2.5 billion facility it secured last year, Bloomberg reported Friday (Sept. 4), citing unnamed sources. Companies typically finalize their revolving credit facility before notifying banks of their...

Artificial Intelligence
800 AI Agents Now Run GE Appliances’ Factory Floor
September 03, 2026

GE Appliances has deployed more than 800 artificial intelligence agents across its manufacturing, logistics and supply chain operations, using Google Cloud’s Gemini Enterprise, the company said in its announcement. “AI is now integral to the way work gets done at GE Appliances,” said Mandar Deo,...

Artificial Intelligence
Thinking Machines Lab Seeks $1 Billion at $40 Billion Valuation
September 03, 2026

Thinking Machines Lab, the artificial intelligence startup led by former OpenAI Chief Technology Officer Mira Murati, is in talks to raise at least $1 billion at a valuation of at least $40 billion, The Information reported Thursday (Sept. 3). Existing investor Accel is considering leading...

Artificial Intelligence
Anthropic Debuts Commerce Agent Blueprint With Visa and Mastercard
September 03, 2026

Anthropic, the artificial intelligence company behind Claude, launched a blueprint Wednesday (Sept. 2) that hands retailers prebuilt code for two commerce agent, the company said in its announcement. A shopping agent searches a catalog, compares products and builds a cart for the customer. A merchant...

Artificial Intelligence
Google Brings Conversational AI Search to Gmail
September 03, 2026

Google is giving Gmail users a way to avoid manually searching their inbox, according to a Thursday (Sept. 3) company blog post. Gmail Live is part of a larger series of new voice artificial intelligence offerings for Gmail, Google Docs and the note-taking tool Google...

Artificial Intelligence
Nscale Inks $3.5 Billion Deal With Robotics Firm Figure
September 03, 2026

Artificial intelligence cloud company Nscale has signed a major, multi-year agreement with humanoid robotics developer Figure. This deal will see Nscale provide computing resources for Figure and commit at least $3.5 billion — and up to $6 billion — to power the development of Figure’s AI models and...

Artificial Intelligence
Anthropic Breaks With Peers on Massachusetts AI Safety Bill
September 03, 2026

Anthropic has reportedly broken with other tech giants over a new Massachusetts AI regulation. The proposal before that state’s senate would require artificial intelligence (AI) developers to hire independent evaluators to assess their models for the potential catastrophic risks every four months, The Information reported Thursday (Sept. 3)....

Artificial Intelligence
Shoes, Karaoke Machines and Action Cameras Find a Second Act in AI
September 03, 2026

Shoes, karaoke machines and action cameras have little in common. However, their makers have all found artificial intelligence as the same potential second act. GoPro is the latest unlikely addition, following Allbirds, which sold its footwear business to pursue AI compute, and Singing Machine, which...