Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Waiting for Alexa: When Will Amazon Strike Up the AI Conversation?
May 22, 2024

Someday — and it may be soon — conversations with Amazon’s automated voice assistant Alexa may cost money. Amazon has been clear about its intentions to charge a subscription for a tiered Alexa service since last September. But improvements to voice technology driven by artificial intelligence (AI) may force the issue....

Artificial Intelligence
Amazon, Microsoft and Others Agree on AI Safety Commitment at Seoul Summit
May 22, 2024

Artificial intelligence companies from around the globe came together to address the growing concerns surrounding the safety and responsible development of advanced AI systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
AI Regulations Take Shape Worldwide
May 22, 2024

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Artificial Intelligence
Meta AI Head: ChatGPT Will Never Reach Human Intelligence
May 22, 2024

Meta’s chief AI scientist thinks large language models will never reach human intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
AI Unlocks New Era of Video Gaming Accessibility
May 22, 2024

In the fast-paced world of video games, artificial intelligence (AI) is emerging as a surprising ally in the quest for greater accessibility. By automating and personalizing features that make gaming more inclusive, AI is opening up immersive virtual worlds to players with disabilities like never before. Get...

Artificial Intelligence
Airbnb Veteran Krishna Rao Joins AI Startup Anthropic as CFO
May 21, 2024

Artificial intelligence (AI) startup Anthropic has appointed Airbnb veteran Krishna Rao as its chief financial officer (CFO). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Microsoft CEO Nadella Says No to AI’s ‘Her’ Vibes
May 21, 2024

Microsoft CEO Satya Nadella is throwing cold water on the tech world’s love affair with human-like AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Wall Street Providing Financing Deals Backed by AI Chips
May 21, 2024

Wall Street investment firms are taking advantage of the booming artificial intelligence (AI) industry by providing financing deals backed by AI chips. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
AI Breaks Its Own Code to Win: Glitch Reveals New Challenge
May 21, 2024

In the rapidly evolving world of artificial intelligence, a new challenge has emerged: AI systems that deceive, not by design, but as an unintended consequence of their complex inner workings. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...