Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Ivy.ai Takes Chatbots Beyond Higher Education’s Hallowed Halls
February 07, 2024

Chatbots, taken at surface value, are the artificial intelligence (AI) versions of the connected economy contact center. But some companies are making these conversational widgets much more than a support function. With a shot of creativity, chatbots can be a proactive strategy for customer engagement....

Artificial Intelligence
Amazon Web Services and o9 Expand AI Partnership
February 06, 2024

Artificial intelligence (AI) software platform provider o9 Solutions and AWS are expanding their partnership. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
AI Firm Galileo Debuts Retrieval Augmented Generation Tool
February 06, 2024

Generative AI firm Galileo has debuted a tool to help businesses develop trustworthy artificial intelligence (AI) solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Logility Adds GenAI Capabilities to Supply Chain Planning Solutions
February 06, 2024

Logility added generative artificial intelligence capabilities to its range of prescriptive supply chain planning solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Byte-Sized Models Will Have a Big Impact on Democratizing AI  
February 06, 2024

When it comes to using artificial intelligence (AI) systems, many firms are fishing with dynamite. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
CPGs Use Guacamole and Super Bowl to Trot Out AI-Powered Consumer Experiences
February 06, 2024

Artificial intelligence (AI) has entered the consumer-packaged goods arena in a big way, giving consumers more touchpoints and engagement with household brands. In fact, AI is even playing in the Super Bowl. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Meta Taps Cross-Platform Content as Growth Engine for AI Strategy
February 05, 2024

It takes three crucial things to build a cutting-edge, and reliable, artificial intelligence (AI) system.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Roadz Beta Launches Generative AI-Powered Fleet Management Platform
February 05, 2024

Roadz has beta launched its Unified Fleet Workspace, a generative artificial intelligence (AI)-powered fleet management solution aimed at helping commercial fleets optimize their operations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
EU’s AI Act: Premature or Prescient?
February 05, 2024

Is it possible to achieve a perfect balance between regulation and innovation over disruptive technologies? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...