Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
OpenAI Plans Share Sale Following Leadership Turmoil
Artificial Intelligence
OpenAI Plans Share Sale Following Leadership Turmoil
November 26, 2023

OpenAI is reportedly proceeding with its share sale following a high-profile leadership shake-up last week. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Specific Applications of Gen AI Are Winning Play for Enterprises
Artificial Intelligence
Specific Applications of Gen AI Are Winning Play for Enterprises
November 24, 2023

When people think of superintelligence, they often think of chess grandmasters or physics experts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Restaurants Go All-In on Smart Digital, but Consumers Remain Wary
Artificial Intelligence
Restaurants Go All-In on Smart Digital, but Consumers Remain Wary
November 24, 2023

Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

AI Startup CEO Criticizes Effective Altruism Movement for ‘Self-Righteousness’ 
Artificial Intelligence
AI Startup CEO Criticizes Effective Altruism Movement for ‘Self-Righteousness’ 
November 22, 2023

In a letter addressed to his staff, Aidan Gomez, the CEO of artificial intelligence (AI) startup Cohere, expressed his criticism of the effective altruism movement.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

This Week in AI: Sam Altman, for-Profits and Enterprise Accelerationism
Artificial Intelligence
This Week in AI: Sam Altman, for-Profits and Enterprise Accelerationism
November 22, 2023

The generative artificial intelligence landscape showed some of its biggest growing pains this week. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

OpenAI’s Shakeup Has Companies Seeking Alternatives
Artificial Intelligence
OpenAI’s Shakeup Has Companies Seeking Alternatives
November 22, 2023

Last week’s leadership changes at OpenAI reportedly left many customers seeking alternatives. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Sam Altman Retakes Place as Head of OpenAI
Artificial Intelligence
Sam Altman Retakes Place as Head of OpenAI
November 22, 2023

In the end, Sam Altman’s ejection from OpenAI lasted less than a week. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Yellow.ai Partners With AWS to Scale AI-Powered Voicebots and Chatbots
Artificial Intelligence
Yellow.ai Partners With AWS to Scale AI-Powered Voicebots and Chatbots
November 21, 2023

Yellow.ai chose Amazon Web Services (AWS) as its preferred cloud provider to run its generative artificial intelligence (AI)-powered voicebot and chatbot solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Report: OpenAI Board in Talks With Sam Altman for Possible Return
Artificial Intelligence
Report: OpenAI Board in Talks With Sam Altman for Possible Return
November 21, 2023

Talks are reportedly underway to negotiate a return of recently ousted CEO Sam Altman to OpenAI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...