Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
2024 Is Already the Year of the AI-Driven Enterprise Reorganization
January 15, 2024

The resolutions many enterprise executives made for the new year likely involved driving new efficiencies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Basel Chair: AI Regulation Should Be Coordinated Global Effort
January 15, 2024

The head of the world’s banking watchdog is calling for greater oversight of artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Customer Service Gets a Facelift Courtesy of AI
January 15, 2024

Whether they know it or not, consumers are presented with AI applications throughout their day. Maybe they weren’t aware of that fraud attempt turned away by their credit card company. And maybe they didn’t think of the chatbot that helped them return a holiday gift...

Artificial Intelligence
Scammers’ AI Mistakes on Display in Amazon Product Descriptions
January 14, 2024

For sale on Amazon: dozens of products labeled “I cannot fulfill this request.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Sam’s Club Replaces Receipt Checks With AI-Powered Scans
January 14, 2024

Sam’s Club is replacing the practice of verifying receipts as shoppers exit the bulk retailer.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Report: Apple to Consolidate AI Team in Austin
January 14, 2024

Apple is reportedly closing down a 121-person artificial intelligence (AI) team based in San Diego. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
eCommerce Solution Provider Constructor Launches AI Shopping Assistant
January 12, 2024

Constructor launched a generative artificial intelligence-powered AI Shopping Assistant (ASA) for use on eCommerce websites and mobile apps. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
This Week in AI: The Future of Work and Home 
January 12, 2024

Generative artificial intelligence (AI), like most programming languages, uses Epoch Time to standardize its operations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
World Economic Forum Plays Both Sides of the AI Debate
January 12, 2024

The world’s academics, CEOs and economists convened in Davos, Switzerland, this week for the annual World Economic Forum (WEF), with artificial intelligence (AI) occupying a split place on the agenda. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...