Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Merchants Turn to AI Key to Improve Customer Retention
Artificial Intelligence
Merchants Turn to AI Key to Improve Customer Retention
October 25, 2023

Artificial intelligence (AI) has left the pages of science fiction behind and entered the workforce.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Thirty Percent of US Millennials Use a Voice Assistant to Pay Bills
Artificial Intelligence
Thirty Percent of US Millennials Use a Voice Assistant to Pay Bills
October 24, 2023

The Voice Economy is gaining momentum as consumers turn to voice technology for a variety of tasks.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

US Leads World on Gen AI Investment, Innovation and Implementation
Artificial Intelligence
US Leads World on Gen AI Investment, Innovation and Implementation
October 24, 2023

When it comes to the innovation, investment and implementation of disruptive artificial intelligence (AI) products and research, the United States leads the rest of the global pack. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Coca-Cola Leverages AI Personalized Recommendations to Boost B2B Sales
Artificial Intelligence
Coca-Cola Leverages AI Personalized Recommendations to Boost B2B Sales
October 24, 2023

Coca-Cola is using artificial intelligence (AI) to increase sales to business customers by automatically prompting them with tailored messaging. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

OpenAI Executives Say AI Will Be Able to Do Any Job Within 10 Years
Artificial Intelligence
OpenAI Executives Say AI Will Be Able to Do Any Job Within 10 Years
October 23, 2023

Artificial intelligence (AI) will be capable of doing any job a human can do within the next 10 years, according to two executives at OpenAI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Finexio Unveils NextGen Platform With AI-Powered Supplier Enablement
Artificial Intelligence
Finexio Unveils NextGen Platform With AI-Powered Supplier Enablement
October 23, 2023

Finexio, a B2B accounts payable (AP) Payments-as-a-Service company, unveiled its NextGen platform, equipped with an artificial intelligence (AI)-powered supplier enablement framework. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Orders.co Debuts AI-Powered Restaurant Ordering Platform
Artificial Intelligence
Orders.co Debuts AI-Powered Restaurant Ordering Platform
October 23, 2023

Orders.co has unveiled artificial intelligence (AI)-powered online ordering and delivery tools for restaurants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

CCC Intelligent Solutions Adds New AI Tools for Claims Handlers
Artificial Intelligence
CCC Intelligent Solutions Adds New AI Tools for Claims Handlers
October 23, 2023

CCC Intelligent Solutions (CCC) added new artificial intelligence (AI)-based photo analysis capabilities to its cloud platform for the property and casualty (P&C) insurance industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Smarter Insights, Fewer Errors: How AI Is Reshaping Payments
Artificial Intelligence
Smarter Insights, Fewer Errors: How AI Is Reshaping Payments
October 23, 2023

Various industries are looking into artificial intelligence (AI) and the labor and cost-saving efficiencies it promises. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...