Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
AI or Human? It Can Be Hard to Tell
Artificial Intelligence
AI or Human? It Can Be Hard to Tell
August 30, 2023

How do we decide whether a piece of text was created by a human, artificial intelligence (AI) or a combination of the two? Some studies find that more than half of individuals cannot accurately identify content made by AI chatbots. That percentage jumps to 66%...

Report: OpenAI Approaches $1 Billion in Yearly Revenue
Artificial Intelligence
Report: OpenAI Approaches $1 Billion in Yearly Revenue
August 30, 2023

OpenAI is reportedly on the road to reaching $1 billion in yearly revenue. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

SoundHound AI and ChowNow Team on Responsive Restaurant Call Answering
Artificial Intelligence
SoundHound AI and ChowNow Team on Responsive Restaurant Call Answering
August 30, 2023

SoundHound AI, Inc., a leader in voice artificial intelligence, has joined forces with ChowNow, an online ordering and marketing platform for independent restaurants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Businesses Need to Chart Own Policy Path Around Using AI
Artificial Intelligence
Businesses Need to Chart Own Policy Path Around Using AI
August 29, 2023

Generative artificial intelligence (AI) has changed the game so fast that companies and governments alike are trying to play catch-up. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Google Cloud Expands Vertex AI Platform With New Models and Upgrades
Artificial Intelligence
Google Cloud Expands Vertex AI Platform With New Models and Upgrades
August 29, 2023

Google Cloud has announced several updates and expansions to its Vertex AI platform, aimed at providing customers with a wide range of options for AI models. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

EU’s AI Act Raises Questions Around Who Will Watch the Watchers
Artificial Intelligence
EU’s AI Act Raises Questions Around Who Will Watch the Watchers
August 29, 2023

Lawmakers around the globe are organizing their efforts to tackle artificial intelligence (AI) more aggressively. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Report: Sen. Chuck Schumer to Host Meeting of Tech Leaders on AI
Artificial Intelligence
Report: Sen. Chuck Schumer to Host Meeting of Tech Leaders on AI
August 28, 2023

Senate Majority Leader Chuck Schumer will reportedly host a meeting of a number of tech leaders next month to discuss artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Report: Uber Chatbot to Prompt Customers for Budget and Food Preferences
Artificial Intelligence
Report: Uber Chatbot to Prompt Customers for Budget and Food Preferences
August 28, 2023

Uber Technologies is reportedly testing an artificial intelligence (AI) chatbot for its food delivery service, Uber Eats. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Yahoo Mail Adds Shopping Feature and Other New AI Tools
Artificial Intelligence
Yahoo Mail Adds Shopping Feature and Other New AI Tools
August 28, 2023

Yahoo Mail’s artificial intelligence (AI) beta experience now includes a shopping feature and other new AI tools. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...