Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Commerce Department Launches AI Board, Seeks Candidates
September 09, 2021

The U.S. Commerce Department is forming an artificial intelligence (AI) committee that will work alongside the National AI Initiative Office (NAIIO) in the White House Office of Science and Technology Policy (OSTP) and advise the president and federal departments about pertinent issues. Get the Full...

Artificial Intelligence
LUMO Labs Backs Autoscriber to Advance Healthcare AI Voice Recognition
September 07, 2021

LUMO Labs is backing Dutch health-tech startup Autoscriber, which specializes in artificial intelligence (AI)-supported voice recognition software that can interpret healthcare consultation between doctors and patients, according to a Tuesday (Sept. 7) press release. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
Report: What 100 Healthcare Execs Had to Say About Using AI to Stop Fraud, Waste...
September 03, 2021

The average United States healthcare insurer has 22% of all claims flagged for fraud, waste and abuse (FWA) investigation, costing them roughly 12% of the revenue they generate annually. They are therefore wrestling with a dire need to streamline the claims process to boost their...

Artificial Intelligence
Get Ready To Meet Tesla’s Humanoid Bot Powered By Vehicle AI
August 20, 2021

Tesla’s AI Day event included a surprise announcement about an upcoming humanoid bot powered by the car’s autonomous fleet technology, CNET and other news outlets reported on Friday (Aug. 20). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Artificial Intelligence
IDC Says Companies Will Spend $342B On AI Solutions For Digital-First Economy
August 04, 2021

The artificial intelligence (AI) market is booming these days, with companies forecasted to spend hundreds of billions of dollars on AI solutions for a more digitally focused world. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
EU’s AI Law Will Have ‘Chilling’ $36B Impact, Study Says
July 26, 2021

New legislation in Europe aimed at regulating the use of artificial intelligence (AI) could cost the region’s economy $36 billion (or 31 billion euros) over the next five years, a report from the Center for Data Innovation concludes. Get the Full Story Complete the form...

Artificial Intelligence
Report: 100 Healthcare Execs Speak Out On Using AI To Curb Fraud, Waste And Abuse
July 20, 2021

In June of this year, a jury found a chiropractor guilty of defrauding health insurers out of $2.2 million by fraudulently billing for services that were never provided, and even went out of her way to issue bogus medical diagnoses, write false prescriptions and bill...

Artificial Intelligence
AI Makes A Play Into Pranks
July 17, 2021

Here at PYMNTS over the last few years, we’ve had no shortage of things to write about artificial intelligence (AI) and machine learning — and the many wondrous contributions these technologies can make to ensure that our payments and commerce experiences are safer, smoother and...

Artificial Intelligence
As Chatbots Turn 50, Their Use And Development Is Still Growing
July 14, 2021

Chatbots have come a long way from the early versions back in the 1960s — yes, the 1960s — such as ELIZA, who imitated a psychotherapist through pattern matching and response selection technology. Today, for people who want their questions answered quickly, the lowly chatbot...