Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
CFOs Suffer From Consumption as Tech Teams AI Tokenmaxx
April 27, 2026

Enterprise software helped redefine corporate billing and make it CFO-friendly. Annual licenses, multi-year agreements and seat-based pricing models created a stable cost structure that finance teams could forecast with reasonable accuracy. Even cloud computing, for all its variability, eventually settled into patterns that procurement and...

Artificial Intelligence
DeepSeek Pitches Deep Discounts Amid Fierce AI Competition
April 27, 2026

DeepSeek has begun offering developers discounts amid increasing competition in China’s artificial intelligence (AI) space. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
AI Agents Move From Demo Day to Desk Work
April 27, 2026

Agentic artificial intelligence (AI) is starting to move from conference-room promise to operating-room reality in financial services, where banks, insurers and asset managers are testing software agents on the manual work that slows down decisions. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Alibaba Embeds Voice AI Into Chinese Vehicles
April 26, 2026

Chinese tech giant Alibaba plans to add its Qwen AI model into several vehicle brands. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Insurance Quoting Enters the AI Conversation Layer
April 24, 2026

Getting a price on small business insurance has always meant answering a long list of questions across multiple touchpoints before reaching anyone who could give a number. On Thursday (April 23), Simply Business compressed that process into three data points inside a ChatGPT conversation. Get...

Artificial Intelligence
Anthropic Turns Claude Into a Front Door for Daily Apps
April 24, 2026

Anthropic introduced consumer app connectors for Claude, letting users link the artificial intelligence (AI) assistant directly to services they use every day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Banks, Retailers Turn Call Centers Into Revenue Engines With AI
April 24, 2026

Retailers and banks are reworking the mechanics of customer contact, as artificial intelligence (AI) moves call centers away from scripted menus and toward conversational problem-solving that can complete transactions in real time. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Meta Becomes One of World’s Largest Customers of Amazon AI Chips
April 24, 2026

Meta has signed an agreement that it said makes the company one of the world’s largest customers of AWS Graviton cores, which are processing cores purpose-built for the demands of agentic artificial intelligence. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
IRS Expands AI Use as Staffing Gaps Raise Risk
April 24, 2026

The tax deadline has passed. For the IRS, the work is just beginning. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....