Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Reshaping the Future: Why Gen AI’s Creative Power Calls for Strategic Oversight
December 26, 2023

With the widespread emergence of OpenAI’s large language model-based ChatGPT platform in late 2022, a considerable amount of public attention and private capital have been showered on generative artificial intelligence over the past year. The technology has spawned no end of human speculation about AI’s...

Artificial Intelligence
Gen AI Turns Bank Chatbots Into Financial Advisors
December 22, 2023

The banking industry is undergoing a transformative shift fueled by advanced artificial intelligence technology, transforming financial chatbots into adept problem-solvers along the way. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
This Week in AI: Standard Setting, Voice Interfaces and the Law
December 22, 2023

This year was generative artificial intelligence’s big coming-out party. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
World’s Newest Innovation Transforms Age-Old Industry of Agriculture
December 22, 2023

Generative artificial intelligence (AI) is one of the latest ground-breaking technologies in 2023.   Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
AI Needs Safety Standards and NIST Wants to Write Them
December 20, 2023

Despite its increasing popularity, generative artificial intelligence is still in its infancy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
AI Can’t Patent Inventions, UK Supreme Court Rules
December 20, 2023

The British court has ruled that a scientist cannot patent inventions created by an AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
How AI Firms Plan to Build, Then Control, Superhuman Intelligence
December 19, 2023

At the center of many of humanity’s most compelling problems and innovations lie inscrutable paradoxes.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Amazon Merchants Give Low Marks to AI-Powered Review Highlights
December 19, 2023

Earlier this year, Amazon began using artificial intelligence to feature the highlights of customers’ product reviews. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Scienaptic AI and SentiLink Enhance Fraud Detection Tool Partnership
December 18, 2023

Scienaptic AI and SentiLink enhanced their product partnership to provide credit unions and lenders with artificial intelligence-powered fraud detection capabilities. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....