With Hurricane Harvey causing life-threatening floods in Houston, some major banks are cutting bank fees for customers as a small form of hurricane relief. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Can traditional banking get a lift from conversation – specifically, chatbots? One firm, Kasisto, thinks so, with its KAI Banking, a conversational AI platform acting as a bridge between customers and financial management. In the latest iteration of the PYMNTS Commander in Chief series, Kasisto CEO and...
Wells Fargo announced Thursday (Aug. 24) it has named Beverly Anderson as head of its cards and retail services. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
Wells Fargo CEO Tim Sloan sent a companywide message to address team member questions regarding the ongoing remediation process and warn employees to brace for more negative attention as the review process comes to an end. Get the Full Story Complete the form to unlock...
Portland, Oregon-based online bank Simple reduced its workforce by nearly 10 percent earlier this week, marking its second round of layoffs in 2017. According to a report in the Oregonian, the company is also letting go of five members of its executive team. Get the Full...
Europe has mandates in place for open API adoption (perhaps you’ve heard of PSD2)? Here in the States, the playing field is taking shape, but in an interview with PYMNTS’ Karen Webster, Clayton Weir, Co-Founder and Chief Strategy Officer of FI.SPAN, sees opportunity on the open...
Recent studies find most bank customers — yes, millennials too — still prefer having a physical branch nearby. So, how can banks balance operational costs with innovation? For the latest Digital Banking Tracker™, PYMNTS speaks with Jamie Armistead, EVP of Digital Solutions for Bank of the West, about how...
As concerns about consumer debt and consumer debt delinquency are rising — and as the instances of both are also on the increase — Discover Inc. had some good news to add into the mix. Charge-off rates seem to have dipped slightly in recent weeks....
If the past month is any indication, the digital banking space could be getting even more competitive, as newer players gain capabilities to compete on the same footing as traditional banks. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
