Merchant Innovation

Merchant Innovation
GlassesUSA Aims for D2C Disruption Through Customer Clarity
November 15, 2022

In the highly competitive online eyeglasses sector, the ability to predict the experiences consumers want can make all the difference.  Whether that comes from surfacing the right products with the help of digital tools, targeting the right promo to be competitive on price, or striking...

Merchant Innovation
Grab Focuses on Efficiency and Profitability by 2024 
September 27, 2022

With a focus on sustainable growth, Southeast Asian technology group Grab is revving up efficiency across its processes as it targets profitability by 2024. The Nasdaq-listed firm valued at about $10.8 billion expects revenue to grow by 45%-55% year on year in 2023 and is...

Merchant Innovation
Proactive Dispute Policies Put Merchants, Consumers on Same Page
September 15, 2022

Transaction disputes, by their very nature, are reactive problems for merchants. They don’t exist until a cardholder is dissatisfied or confused about a transaction, setting off a chain reaction of events. The cardholder first contacts the credit card issuer with a complaint, then a provisional...

Merchant Innovation
Ten Retailers Who’ve Flipped the Script on Digital Payments
September 15, 2022

As is the case with people, in business no two companies are exactly alike. And neither are their paths through the digital age. After all, crafting the means to an end — where bringing consumers and customers on board to browse, click and buy or...

Merchant Innovation
Restaurants Aim to Outprice Competitors Amid Rapid Food Inflation
September 08, 2022

As restaurants continue to grapple with the balance between rising ingredient and commodities costs and their customers’ menu price sensitivity, The Restaurant Group plc, owner of London-based multinational restaurant chain Wagamama among other brands, is looking to rein in price increases to keep customers coming...

Merchant Innovation
‘Partial’ Approval Helps Merchants Close Sales, Drive Loyalty, New Revenues
September 07, 2022

In payments, having the right data is critical.   But for merchants, having the right data at the right time can close the sale. The right information can even turn a declined transaction into a completed one by helping consumers “pick and choose” among several payment options,...

Merchant Innovation
Boots Launching Online Marketplace as Part of Digital Transformation
September 06, 2022

Boots is set to debut an online marketplace next year that will let third-party brands sell their wares through the Walgreens-owned U.K. health and beauty retailer as it undergoes a “digital transformation.” According to a Tuesday (Sept. 6) news release, Boots Marketplace is scheduled to...

Merchant Innovation
Valyōu Furniture Debuts B2B Interior Design Service
September 04, 2022

Valyōu Furniture is launching a new B2B interior design service, Valyōu Spaces, to support those looking for a living space designed by “renowned interior designers.” According to the Friday (Sept. 2) press release, Valyōu Spaces is also looking into new partnerships with real estate businesses...

Merchant Innovation
Caterers See Boost As Companies Use Free Lunch to Get Workers Back In Office
August 09, 2022

Restaurants and grocery stores may be struggling with margin pressures and increasing customer dissatisfaction as food prices skyrocket, but one sector of the food industry, corporate catering, is doing just fine. In an interview with PYMNTS, Stefania Mallett, CEO and co-founder of ezCater, an online...