News

Loyalty & Rewards
How Many Lattes Does a Delta Ticket to London Cost?
October 12, 2022

Starbucks is looking to woo travelers, enabling its loyalty program members to double dip on rewards by also earning Delta SkyMiles, but the remarkably low conversion rate suggests that the partnership is more of a publicity stunt than a real benefit for its customers. Get...

Artificial Intelligence
BofA Virtual Assistant Erica Surpasses 1B Interactions
October 12, 2022

Bank of America announced Wednesday (Oct. 12) that its virtual financial assistant Erica has surpassed 1 billion interactions with clients. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Investments
TripActions Raises $300M to Expand Travel, Expense Management Platform
October 12, 2022

Travel and expense management platform TripActions has raised $300 million in a Series G round and said it will use the new funding to accelerate its global expansion. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

B2B Payments
Tech, Data Play Larger Role as CFOs Prep for Uncertain Future
October 12, 2022

At any growth-stage company, there’s a lot of change happening. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Banking
Report: Orange Could Sell Its Banking Unit
October 12, 2022

French telecom Orange is reportedly weighing its options for its online banking division in the wake of media reports that the company was considering the sale of Orange Bank. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Retail
LVMH’s Unstoppable Luxury Train Detours to the TikTok Masses
October 12, 2022

Within hours of posting slump-defying third quarter results that starkly reflected wealthy consumers’ continued insulation from the effects of inflation, French luxury giant LVMH then went on to make a second, head-turning move Tuesday (Oct. 11) when it launched its debut video clip and new...

Loyalty & Rewards
Restaurants Rethink Loyalty
October 12, 2022

For a long time, even offering a mobile loyalty program was a competitive advantage for restaurant brands. Now, with consumers expecting to be rewarded for their digital loyalty, brands are rethinking their offerings in light of customers’ changing habits and demands. Get the Full Story...

B2B Payments
Building Materials Firm US LBM Enlists Billtrust for AR Automation
October 12, 2022

Aiming to standardize its automated accounts receivable (AR) capability, specialty building materials distributor US LBM has selected Billtrust as its enterprise-wide AR platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Retail
Netflix Moves Into Commerce to Monetize Consumer Eyeballs
October 12, 2022

The ability to bring movie magic to life from theme parks to retail stores worked wonders for The Walt Disney Company, and now Netflix is waving its own wand over its content in a bid to boost the streaming service’s profile, monetize its subscriber base...