News

Retail
Shape Shifter: AI Takes On New Roles In Retail
October 26, 2020

The digital-first economy must revolve around the customer. Just getting a serviceable eCommerce site won’t cut it in the “new normal.” As retailers of all shapes and sizes race to get online to catch the consumer’s digital shift, they will need to move beyond simplicity...

Retail
Ross Stores Expands Physical Footprint With 39 New Stores
October 26, 2020

Ross Stores has opened 30 Ross Dress for Less® retail locations and nine dd’s DISCOUNTS® retail locations throughout 17 states in October, marking the completion of its store growth plans for fiscal 2020, according to a Monday (Oct. 26) announcement. Get the Full Story Complete...

Cross-border Payments
Western Union Expands Real-Time Payouts To Reach 80 Countries
October 26, 2020

In its ongoing efforts to beef up its international real-time payments network, Western Union has again expanded its payout options. The move was due in part to increased demand from businesses and individuals for such transfers and “for transparency, immediacy and reliability,” the company said...

Omnicommerce
Digital Dilettantes Don’t Cut It In Multichannel Commerce
October 26, 2020

It’s weird to think that when 2020 dawned, physical retail still towered over eCommerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Retail
The Pandemic’s Latest Wave Meets The Digital-First Economy
October 26, 2020

It’s difficult to say whether the pandemic is making a comeback because to “make a comeback,” it would technically have had to have gone away — which it never really has. But even localities that were more successful in reducing COVID-19 rates during the summer...

B2B Payments
B2B Scammers Wield The Power Of The Invoice
October 26, 2020

When invoices are generated manually, there are plenty of opportunities for billing to go awry. This week’s look at the latest in B2B payments fraud lands its focus on the invoice, used in a variety of ways by scammers to infiltrate B2B payment workflows and...

B2B Payments
How Gamification Can Help Boost SMB Financial Literacy
October 26, 2020

The global pandemic introduced many new hurdles for small business owners, but it uncovered a lot of challenges for entrepreneurs that have been lurking below the surface for years. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

eCommerce
How Customers Fall Through The Cracks Of Digital Platforms
October 26, 2020

“Whose customer am I? And who’s going to take care me?” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

B2B Payments
Bain Capital Ventures: 2020 Is B2B Payments’ Breakout Year
October 26, 2020

There’s no doubt that 2020 will be remembered for a lot of things, most of which are painful. But Bain Capital Ventures’ partner Matt Harris tells Karen Webster that this year has also marked the tipping point for commercial payments. Get the Full Story Complete...