So far, we know a lot about what U.S. consumers are not doing. As seen in Karen Webster’s report on our exclusive COVID-19 consumer survey, we know they’re not staying in hotels (-26 percent), eating in restaurant dining rooms (-36 percent) or using public transit...
After the COVID-19 outbreak, business for Nike Inc. has bounced back in China. The brand was also able to help mitigate lost sales with eCommerce orders, which is a path management foresees taking in Europe as well as the U.S., The Wall Street Journal reported....
Retailers are halting and calling off attire orders as Western shoppers remain in their residences and shops close because of the coronavirus pandemic. The move jeopardizes millions of manufacturing positions in Asia and comes as China exhibits signs of bouncing back from the depths of...
It is known that negative friction is bad, ruining customer experiences and leading to abandoned carts and all manner of dissatisfaction. Friendly friction, on the other hand, is knowing your customers and channels well enough that just the right amount can be applied at checkout,...
Software-as-a-Service (SaaS) ushered in a booming transformation for the enterprise. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...
As the European Union continues its electronic invoicing journey, officials have come to understand the value of format standardization to streamline and simplify the process of generating and ingesting these documents. Each member state, however, takes its own approach to adopting eInvoice standardization mandates in...
As commercial card innovation expands, service providers continue to target particular pain points for their business cardholders. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
Consumers are navigating the vagaries of a brave new world dominated by the coronavirus. Cardholders’ behavior may shift on a dime. That means card portfolios can experience changing returns for financial institutions (FIs). Get the Full Story Complete the form to unlock this article and enjoy...
The world of software sales is undergoing a sea change, albeit a quiet one. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
