News

Payment Methods
Discounts and Protection Could Shift How Digital Bank Customers Pay
August 28, 2026

Digital bank customers are not just more comfortable with new payment experiences. With the right incentives, they also appear more willing than other consumers to move much of their spending to a different payment method. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
NSA Leverages White House Directives to Gain Access to AI
August 27, 2026

The National Security Agency (NSA) wants access to “all” artificial intelligence models, NSA Deputy Director Tim Kosiba said Thursday (Aug. 27), according to a NextGov/FCW report. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Universities Are Cloning Their Professors With AI 
August 27, 2026

At first glance, Harvard Business School senior lecturer Jeff Bussgang looks ordinary on a video call, smiling, ready to hear a founder’s pitch. He isn’t there. The student is talking to an artificial intelligence avatar built from Bussgang’s likeness, one of seven Harvard faculty who...

Artificial Intelligence
Anthropic Previews Standard for AI Control of Physical Devices
August 27, 2026

Anthropic is opening a research preview of a shared specification for artificial intelligence agents to operate physical devices, specifically lab and manufacturing instruments, the company said in a Thursday (Aug. 27) announcement. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Cisco Deploys Custom AI Agent to Entire 90,000-Person Workforce
August 27, 2026

Cisco is rolling out its artificial intelligence (AI) agent, MyAgent, to 90,000 employees, Thimaya Subaiya, executive vice president, operations at Cisco, said in a Thursday (Aug. 27) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Thomson Reuters Taps Decades of Content to Train AI
August 27, 2026

Thomson Reuters has launched a proprietary large language model that the company developed in-house and trained on its decades of content from Westlaw, Practical Law, Checkpoint and Reuters, the company said in a Monday (Aug. 24) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Meta Tests AI Assistant That Can Fill Out Forms and Buy Products
August 27, 2026

Meta’s upcoming artificial intelliHatgence assistant, known in-house as “Hatch,” can fill out forms, buy things, perform deep research and “do anything you can do online,” the company said in an internal memo, Business Insider reported Thursday (Aug. 27). Get the Full Story Complete the form...

B2B Payments
B2B Pricing Power Changes When Software Can Prove Its Own ROI
August 27, 2026

A new problem is emerging across the B2B economy. Companies can now deliver measurable value to customers without making that value particularly measurable by customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Loyalty & Rewards
DraftKings CCO Explains How Crown Cash Unifies Loyalty Rewards
August 27, 2026

DraftKings customers have long had to think in different currencies depending on where they were playing. Points on the sportsbook. A separate tier system on the casino side. Something else again on Jackpocket. Crown Cash, the company’s new unified rewards currency, is meant to erase...