Kasisto, the AI chat technology company, announced Wednesday (Oct. 4) that TD Bank, a financial company in North America, is using the company’s conversational AI platform, KAI Banking, to create customer-focused experiences for its clients. Get the Full Story Complete the form to unlock this...
Singapore’s OCBC Bank wants to use Siri to help corporates do their banking. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....
Most two-sided marketplaces — companies that function like Airbnb and Uber — have an ambition to take their businesses global, but they don’t always know what that means or what it takes. They follow their competitors to new international markets and duke it out for...
We all know that B2B represents a huge market, ripe for a sea change in how payments are done. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
Customers are familiar with the stores they visit, virtually and in person, across large and small retailers. But is familiarity — knowing what one wants and where to get it — enough? Consumers want more than just efficiency when it comes to shopping, according to...
Ace Hardware, looking to level up its eCommerce game, has announced news that it acquired a majority stake in The Grommet. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Walmart may be America’s biggest retailer and jockeying for a position as one of its biggest grocers, too — but millennials aren’t buying it. Why not? The big box retailer has ramped up its efforts to reach this generation — to little avail, so far. Get...
Amazon has announced further expansion, this time through the acquisition of Manhattan-based artificial intelligence (AI) 3D body scanning startup Body Labs, according to Tuesday (Oct. 3) reports from TechCrunch. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
The financial services landscape is quickly evolving from a rivalry between traditional banks and FinTechs to one of collaboration, but this gradual shift hardly banks customers are going to pick one financial service provider and stick to it. Get the Full Story Complete the form...