From fraud prevention to customer service, AI is transforming how banks do their day-to-day business, says Ken Wong, head of OCBC Bank’s AI lab – and banks that aren’t ready to adopt the tech will soon fall behind. In the latest Digital Banking Tracker, Wong...
It’s easy to take for granted how consistent in-store payments with cards have become for consumers; there isn’t a lot of mystery in that process for consumers, Jess Turner, EVP of Digital Payments and Labs of North America at Mastercard told PYMNTS in a recent...
Snap, the maker of the Snapchat disappearing messaging app, is reportedly adding a “Shop Now” button to its app, enabling users to shop without leaving the platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Last mile? How about last few feet? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...
Stripe’s first Radar product prevented $4 billion in attempted fraud throughout 2017. Today, April 18, the tech platform for internet businesses is announcing Radar 2.0 — a version of Radar for dedicated fraud teams at the enterprise level. Get the Full Story Complete the form...
JD.com Chief Executive Richard Liu is predicting that robots will eventually supplant human workers in the retail industry. While Liu believes the change is inevitable, the transition may take some time, Reuters reported. Get the Full Story Complete the form to unlock this article and enjoy...
Restaurants are designed to cook great food — not operate delivery networks. “They are not meant to be logistics companies,” EatStreet CEO and Co-Founder Matt Howard told PYMNTS in an interview. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
The resale clothing trade is becoming fashionable: One in three women are reporting that they shopped secondhand within the past year, according to research by thredUP. That’s a total of 44 million shoppers in 2017, up from 35 million the previous year. Get the Full Story...
Retail makes for strange bedfellows at times — and in this week’s odd annals is the pair-up of putative rivals Best Buy and Amazon. The two firms will be collaborating on the sale of smart TVs. Get the Full Story Complete the form to unlock...