Since the dawn of digital retail, service outages have been regrettable but not quite catastrophic incidents for companies. However, as consumers continue to invest more and more of their personal lives in the smooth and reliable operation of online platforms, even a few hours of...
Before complaining about leg space and in-flight food options became the status quo in commercial globetrotting, travel agents used to be the all-in-one concierges that laid out the intricate details of lengthy vacations. Now that automated mobile messaging has become the cause célèbre of catering to...
Retail therapy — that’s something that’s just for the ladies, right? Wrong. No greater example of manliness than Brad Pitt reportedly engaged recently in a (massive) shopping spree to buck up his own spirits, making it clear that men are as free as women to...
The nuclear deal that is in place between Iran and a number of other nations does not have the teeth it might otherwise have to help – and key to that stymied effort is the fact that Iran remains largely isolated from interacting with the...
For a major retail chain, things have probably gone a bit off book when a substantial amount of the executive team’s time is spent talking about the bathrooms. Bathrooms are among the things in life that the following rule is almost always true of —...
Sears Holdings managed to get something of a surprise move in earlier this week with the announcement that it is rethinking its in-store design strategy and planning to experiment with going smaller. Get the Full Story Complete the form to unlock this article and enjoy...
Taking a page from the old Tom Petty Handbook, Target CEO Brian Cornell has officially determined that the retailer will not back down on its inclusive bathroom policy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Macy’s cratering retail performance has at least one analyst concerned that as many as one-third of America’s malls could be in danger of closing over it. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
And the hits just keep on coming as the retail earnings continue to roll out in … well, force is probably not the right word considering the string of lackluster performances being notched on the board of late. Get the Full Story Complete the form...