News

Security & Fraud
More Than 80% of Firms Struggle to Discover What Causes Failed Payments
January 18, 2024

Firms know that failed payments damage their reputation, lead to customer churn and increase staff workload. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Retail
Kim Kardashian Hints at Reboot of Fragrance and Makeup Brands
January 18, 2024

Television personality Kim Kardashian has made several ventures into the beauty and makeup market. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Payment Methods
50% of Acquirers Prefer Merchants to Offer Installment Payment Options During Checkout
January 18, 2024

The use of split-pay plans is already widespread, and the last holiday shopping season was no exception, with consumers relying on different installment plans. The question of whether consumers will continue using these plans is already answered — they will — but another question has...

Payment Methods
Money Mobility Underpins the Ongoing Evolution of Commerce ‘Mini-Ecosystems’
January 18, 2024

Ingo Payments CEO Drew Edwards told Karen Webster in an interview that the incentive and technologies are there for forward-thinking companies and firms enabling money mobility (including Ingo) to create their own ecosystems and keep money flowing within them. Get the Full Story Complete the...

Artificial Intelligence
When It Comes to Customer Experiences, When AI Speaks, Businesses Listen
January 18, 2024

To paraphrase author and customer relationship pioneer Martha Rogers, your customers are the most valuable asset your company has. Without them, you don’t have a business. You have a hobby. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Retail
Crate & Barrel Proves That Shopping Shared Gift Registries Unlocks New Retail Sales Channel
January 18, 2024

Businesses are constantly exploring innovative approaches to enhance the shopping experience for consumers, particularly if it leads to actual purchases. A trending concept is the adoption of a shared registry system that spans various brands.  Get the Full Story Complete the form to unlock this...

eCommerce
Gen Z Preference for Shopping Brands’ Sites Presents a $72B Opportunity
January 18, 2024

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Social Commerce
Report: YouTube Laying Off 100 Members of Creator Partnerships Team
January 17, 2024

YouTube is reportedly laying off about 100 people from its creator partnerships team. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Digital Banking
Most Customers Switch Banks for Better Digital Experiences Despite AI Concerns
January 17, 2024

The increasing popularity of mobile banking apps, especially among younger generations, has driven the rise of digital banking.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...