Bridging the gaps in the online-to-offline process is often seen as an insurmountable challenge. Retailers just want feet in their physical stores. Customers are doing more of their shopping online and need a pretty good reason to convince them to take the trip. Retailers, in...
No matter how great the product, some customers just don’t want to read your emails. But what if there was a way to know exactly when they do? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
When Soundpays CEO Peter Misek thinks of the term "payment innovation," three concepts come to mind that seem to be universally accepted as what's next in payments. Security. Scalability. Ubiquity.
The world of retail has changed quickly. Everybody wants instant gratification, and retailers are scrambling to meet those expectations — which is creating a massive burden in the world of shipping. Rob Taylor, Co-Founder and CEO at Pivot Freight, talks to MPD CEO Karen Webster...
A retailer who is not prioritizing digital gift cards — and there are a lot of them — is “leaving money on the table”. That’s what Steve Rowen, managing partner of Retail Systems Research, sussed out in co-authoring the company’s latest digital gift card study....
Any retailer would love to experience the decade-plus of success that Starbucks has generated with its Pumpkin Spice Latte. Even those who can’t inject pumpkin flavor into their products (and not everyone should) can nonetheless build consumer engagement by understanding why that seasonal item is...
Can anybody beat Amazon? Not at its own game, it would appear. But Colin Robinson, Co-Founder of independent publisher OR Books, believes that smaller companies in the retail space can compete with the online giant through innovative tactics. He shares his thoughts with PYMNTS.
The last time PYMNTS spoke with payment processing firm BillingTree, CEO Edz Sturans explained how difficult it is for B2B companies to get on board with faster, digital payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
The Royal Bank of Scotland, or RBS, has been in hot water for months as U.K. authorities investigate the institution’s banking practices following claims that it squeezed its SME customers into its Global Restructuring Group (GRG) unit in an effort to charge them higher interest...
