Consumers want to return products in person, even when they’ve purchased the items online. In fact, 54% of consumers would prefer to drop off their returns at a retailer — either the store where they purchased it or a third-party retailer — rather than having...
Retail behemoths Amazon and Walmart have become the two fiercest competitors for consumers’ retail spending. While the proliferation of mobile devices, apps and payment technologies makes online shopping ever more efficient, physical shopping seems increasingly friction-filled. As consumers seek more convenience, shopping has become a...
As Modern Treasury Co-Founder and Chief Product Officer Matt Marcus sees it, over the next few years, the payments sector will see seismic shifts as transactions make the leap to near-instant settlement and widespread usage. Speaking with PYMNTS, Marcus said he’s grown used to rapid...
Most Nordic countries have at least one nationwide payment scheme to which all financial institutions (FIs) are party. The idea is that a common rule book and shared messaging standard will facilitate payments between any two banks regardless of their unique internal systems. But when...
Global financial services firm J.P. Morgan is expanding its merchant services capabilities in Asia-Pacific (APAC) and will be offering them in seven markets in the region by the end of the year. Already offering its acquiring solution in Australia, India and Japan, the firm recently...
LendingClub’s latest results, in the words of CEO Scott Sanborn, tell a story of “two halves” of 2022 as interest rates continue to soar: The first half was marked by strong demand by investors for the company’s loans, driving marketplace revenue. The second half is...
As alcohol brands expand their presence on third-party marketplaces such as Drizly, many are coming up against the issues that restaurants have been facing with aggregators since early in the pandemic — a lack of access to their eCommerce sales figures that keeps them from...
Orthodontic product manufacturer American Orthodontics has launched a B2B eCommerce site designed to simplify and streamline the buying experiences for both its sales force and its customers who order direct. Developed and deployed in collaboration with modern commerce firm Avensia, the site aims to consolidate...
Neobanks, nonbanks, and a host of other constructs fall under the heading “FinTech,” and while broadly popular with the digital-first economy, specific user profiles emerge on closer examination. PYMNTS analyzed this in “The Disbursements Satisfaction 2022: The Role of FinTechs,” a collaboration with Ingo Money,...
