Despite the rise of big data, the cloud and the countless other electronic innovations looking to tap into our collective brainpower, predictions remained as difficult to get right as ever in 2013. For every no-brainer like the rise of consumer mobile smartphone and tablet use,...
As the last days of 2013 come to a close, payments firms across the country are busy reflecting on the experience they’ve gained to best position their strategies for the future while avoiding the issues that have dogged them in the past. Of course, payments...
Released on December 19, a new study from Ryan Partnership has taken an in-depth look at 16 digital shopping tools to assess which is having the biggest impact on consumer shopping behavior and customer satisfaction heading into 2014. Perhaps most notably, the Ryan study found...
Known colloquially as “the Square of Africa,” it’s safe to say that mobile payments processor Kopo Kopo had some hefty expectations to live up to when it entered the East African market in 2010. However, recent developments suggest the long quiet company may be finally...
Credit and debit card loyalty programs have been around for ages in one form or another, but app developer Yub is pushing for a shifting of gears. By blurring the line between offline and online, Yub aims to provide a new way for merchants and...
US Bank released a YouTube video on December 16, revealing that the bank is developing an instant shopping app. The app allows consumers to take a picture of a product in a magazine or on TV and, after searching for it, finalize a purchase. Users...
After a less-than-stellar summer that saw the vultures circling Cupertino, Apple righted its course this winter posting impressive Black Friday sales numbers and releasing head-turning point-of-sale (POS) innovations. Not every expert abandoned Apple and its proven innovators, though. Market Platform Dynamics (MPD) CEO Karen Webster...
“Without excellence in each channel, it becomes difficult to even contemplate the delivery of the seamless experience that characterizes omnichannel commerce.” This is the challenge of omnichannel, as defined by Faisal Masud, executive vice president of Staples, one of the companies that is leading the...
20 June 2013 London-based big data startup ERN has raised $1.6 million in seed funding, according to TechCrunch. The company did not name the participating investors, but described the benefactors as “high net worth individuals.” The report suggested most of those who contributed to this...
