U.S. consumers who conducted holiday shopping at Amazon or L.L. Bean were the most likely to be satisfied with their experience this past holiday season, ForeSee’s newly published E-Retail Satisfaction Index indicates. Released on Jan. 7, the 61-page report drew from more than 67,000 customer...
EMV continues to die a slow death. At least that’s what a growing number of vendors are hoping as they roll out more sophisticated, and secure, payment products, some of which operate along the traditional network rails. Their goal is to encourage financial institutions to...
With the Target breach still clearly visible in the rearview mirror, the payments space is beginning to ask the toughest question of all: Where do we go from here? As Market Platform Dynamics CEO Karen Webster explained in a recent commentary, it’s a “huge, huge...
International and multichannel payment solutions provider Adyen has appointed Kamran Zaki as president, Adyen North America. The company plans to relocate its North American headquarters from Boston to San Francisco. Zaki joins Adyen from Netflix, where he served as the head of global payments for...
PayPal APAC reportedly has launched mo.bi.pay, a mobile payments solution developed as a mobile plug-in solution for small and mid-size merchants using shopping carts on their platforms. Mo.bi.pay incorporates PayPal’s mobile practices so the customer can pay using his or her mobile device, The PayPers...
NCR, which on Jan. 8 unveiled NCR Cloud Connect, a cloud-based ecosystem of digital services for retailers, is looking to address merchants’ desire for new and innovative technology services to better engage consumers. NCR’s consumer-facing touchpoints can be linked to NCR Cloud Connect, the company...
On Black Friday, with Walmart’s guarantees, customers who stood in line for the entirety of a designated offer got the deal, Neil Ashe, the megaretailer’s president and CEO of global eCommerce, told CNN Money in a Jan. 7 report. If the item wasn’t in stock,...
The Discover U.S. Spending Monitor remained at 89.0 in December, as consumer confidence in the economy rose to its highest level since July. However, consumers’ spending intentions declined, according to Discover Financial Services. Significantly more respondents believed economic conditions were improving heading into 2014, Discover...
U.S. retailers use of promotions and discounts reportedly helped drive a 2.7 percent increase in holiday season sales, overcoming a shorter holiday sales season and adverse climate conditions that left many consumers unable to get to stores. Retail sales between Thanksgiving and Christmas rose for...
