News

Loyalty & Rewards
EU Regulation Forces Retailers to Rethink Loyalty Programs
March 18, 2024

Read anything about the recent March 7 enforcement date for the EU’s new Digital Markets Act (DMA) and you’ll inevitably see a focus on big tech companies, potential fines and a general sense that this is a salvo in the EU’s desire to become “a digital cop.” Some of...

Artificial Intelligence
Telecom Execs See Generative AI as Key to Customer Experience
March 18, 2024

Generative AI has proven valuable in transforming key operational facets at many telecommunications companies across a range of applications. These applications include enhancing connectivity and improving information security — elevating network performance and customer experience. This is reshaping the telecom workforce through controlled workloads and...

Retail
St. Pat’s Showdown: Booze Brands Get Creative
March 16, 2024

As St. Patrick’s Day approaches, beer and liquor brands are gearing up for a showdown to see who can win consumers’ boozy spending, and the methods are getting unconventional. From ancestry revelations to charm necklaces, alcoholic beverage brands are looking beyond the pint glass to...

IPO
Zilch Considering IPO in 2025, Talking With IPO Venues
March 15, 2024

British buy now, pay later (BNPL) provider Zilch Technology is reportedly considering launching an initial public offering (IPO) in 2025.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Artificial Intelligence Transforms Consumer Wellness Habits
March 15, 2024

Your next massage could be powered by artificial intelligence (AI), a sign of how AI technology is overtaking the wellness industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Retail
Bookstores Regain Ground as Consumers Seek In-Person Engagement
March 15, 2024

Consumers’ shift to eCommerce has not killed the bookstore yet. From industry giants’ recoveries to the reemergence of independent players in the space, the bookstore continues to serve a valuable need for many consumers. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
California Forges Ahead With AI Rules as Federal Regulations Lag Behind
March 15, 2024

California’s recent vote to regulate artificial intelligence (AI) and personal data use by businesses underscores growing concern over the risks posed by these technologies in the absence of clear federal laws. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Retail
Google’s New Bulk Email Guidelines Incentivize Better Digital B2B Strategies 
March 15, 2024

The digitization of the B2B space, from payments to marketplaces, is well-trodden ground by now. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
This Week in AI: Optimism, EU Regulations and Lightweight Bots
March 15, 2024

This week in artificial intelligence (AI) news, a study examined different views on AI’s future, while the EU is moving forward with strict AI laws. Meanwhile, smaller and more efficient chatbots, like Inflection’s Pi upgrade, are making AI cheaper and more accessible for businesses, showing...