It’s no trade secret that telecom companies aren’t consumers’ favorite retailers on the planet. Between nebulous appointment windows and an alleged tendency to fiddle with customers’ Internet speeds, ISPs like Comcast have earned less-than-sterling reputations in the eyes of many consumers. According to Consumer Reports’...
The fitting room can be one of the most stressful parts of in-store shopping, but Hointer CEO Nadia Shouraboura told MPD CEO Karen Webster how a bit of automation can yield massive results for B&M retailers.
Italians are often stereotyped as being incredibly passionate, but to be fair, €10 million would be enough to get anyone’s heart racing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
It’s a sad day when a parent has to watch his or her kids spread their wings and leave the nest. Ben Lerer must be feeling something similar to that. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Modern shoppers might spend as much time looking at their phones while in physical stores as they do actually browsing the products. However, MarketLive’s new product might have store associates doing just the same. Get the Full Story Complete the form to unlock this article and...
Anyone who thought the EMV liability shift was going to be a smooth transition is getting multiple opportunities to change their minds. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
There are many complementary adjectives people routinely apply to their pharmacist. “Friendly,” “organized,” “knowledgeable” and “helpful” were all words customers of a Boston-area CVS used to describe how they felt about their pharmacist. While some people didn’t have much an opinion on their pharmacist one way...
When does the volume of a company’s advertising risk being bad for business? As daily fantasy football brands have experienced, it might be when consumers are openly revolting against it. There’s a lesson there for retail businesses of all kinds.
Replacing human employees with automated systems, “robot restaurants” are popping up everywhere. How quickly they catch on — and potentially thrive — will likely depend, however, on some all-too-human factors, including what happens at the Federal and State Court Houses near you.
