The U.S. has holidays like Valentine’s Day and Christmas when couples are expected to exchange gifts, but China’s Singles’ Day proves even lonely hearts can get in on the retail action — and according to a recent Nielsen study, China’s lone wolves plan to do...
When the law of supply and demand tilts in retailers’ favors, they can usually charge higher prices for goods that some shoppers don’t want to wait for. When that dynamic slips in the other direction, though, it may leave some merchants unable to deliver in...
For consumers looking for an online destination that provides discount goods with a faint pastiche doomsday-prepping, there is really only one choice: Overstock.com. Because there are lots of companies that you can order inexpensive goods from online, but only one that is currently hoarding gold...
Think customer service begins and ends with a 1-800 number? Welcome to the future, time traveler from the 1980s. Today’s retail customer service lives in the space that the customers do -- social media. And just like the case for personal correspondence, there are right...
There’s a very easy way for retailers of all sizes to allow their own customers to spread the word about their products and experiences -- yet, for the most part, only the bigger names are taking advantage of it. PYMNTS provides 5 examples of how...
Jet.com was once touted as a sure bet to take on Amazon’s marketplace. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
While retail executives are mostly background players, this week they’ve been oddly front and center. And two execs, in particular, made the rounds on social media and 24-hour cable news. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
While there will doubtlessly be many contenders for retail buzzwords of the year, “experiential retail” will likely be in the running. Analysts, industry executives, journalists and other assorted experts agree: Physical retail’s secret weapon and great edge is its ability to elevate the shopping session....
Pinterest has taken another step forward in its efforts to turn its popular social media platform into an eCommerce destination as well. The evolution started with the introduction of Buyable Pins and is now expanding to the newly announced Pinterest Shop. Get the Full Story Complete...
