Retail

Retail
National Consumers League CEO: Drip Pricing Leaves Consumers in the Dark
August 12, 2024

Drip pricing, or added fees consumers only learn about at checkout, are coming under fire from consumer groups as proposed rules make their way through Congress. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Retail
Fast-Food Chains Promote Value as Restaurant Prices Climb
August 11, 2024

Value has become the watchword for fast-food brands these days. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Retail
From Travel to Coffee to eCommerce, Consumers are Pulling Back
August 09, 2024

Consumers are thinking twice before pulling the trigger to buy even everyday items — a hesitation to spend that’s evidencing itself in slowdowns and headwinds for all manner of firms across all avenues of commerce.  Get the Full Story Complete the form to unlock this article...

Retail
Macy’s VP: Restructuring Aims to Elevate Customer Experience and Drive Growth
August 09, 2024

Earlier this year, Macy’s launched a restructuring initiative called “A Bold New Chapter,” aimed at reinvigorating the company and driving growth. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Retail
How Consumers Shop: Five Insights From This Year’s PYMNTS Intelligence Reports
August 09, 2024

So far this year, PYMNTS Intelligence data has illuminated a wide range of shopper behaviors, highlighting how omnichannel engagement is changing over time and how economic pressures are impacting spending habits. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Retail
Who’s Faster? Amazon and Walmart Race to Meet Demand for Instant Delivery
August 09, 2024

As retail giants Amazon and Walmart compete to be consumers’ go-to for more of their day-to-day needs, the two companies are looking to delivery times as a key factor influencing shopper loyalty. Get the Full Story Complete the form to unlock this article and enjoy...

Retail
QVC CEO Aims Social Commerce at Gen Z Parents
August 08, 2024

Amid merchants’ gold rush for young consumers’ social commerce spending, Qurate Retail is focusing on an often-overlooked demographic: Generation X and baby boomer women on social media and other digital platforms. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Retail
US Interest in Pure-Play eCommerce Drops 28% in 3 Years
August 07, 2024

As the early stages of the pandemic become more distant history, consumers are becoming less and less interested in purely digital retail journeys.   Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Retail
Shopify: Retailers Demand More Omnichannel Features Unifying Digital and Physical
August 07, 2024

As consumers demand a seamless experience across both eCommerce and brick-and-mortar channels, Shopify is seeing its customers expect more features that bring digital-like capabilities to the in-store journey. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...