Drip pricing, or added fees consumers only learn about at checkout, are coming under fire from consumer groups as proposed rules make their way through Congress. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Value has become the watchword for fast-food brands these days. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...
Consumers are thinking twice before pulling the trigger to buy even everyday items — a hesitation to spend that’s evidencing itself in slowdowns and headwinds for all manner of firms across all avenues of commerce. Get the Full Story Complete the form to unlock this article...
Earlier this year, Macy’s launched a restructuring initiative called “A Bold New Chapter,” aimed at reinvigorating the company and driving growth. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
So far this year, PYMNTS Intelligence data has illuminated a wide range of shopper behaviors, highlighting how omnichannel engagement is changing over time and how economic pressures are impacting spending habits. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
As retail giants Amazon and Walmart compete to be consumers’ go-to for more of their day-to-day needs, the two companies are looking to delivery times as a key factor influencing shopper loyalty. Get the Full Story Complete the form to unlock this article and enjoy...
Amid merchants’ gold rush for young consumers’ social commerce spending, Qurate Retail is focusing on an often-overlooked demographic: Generation X and baby boomer women on social media and other digital platforms. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
As the early stages of the pandemic become more distant history, consumers are becoming less and less interested in purely digital retail journeys. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
As consumers demand a seamless experience across both eCommerce and brick-and-mortar channels, Shopify is seeing its customers expect more features that bring digital-like capabilities to the in-store journey. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...