Opinion

David S. Evans
Humanity to OpenAI Board: You’re Fired!
November 22, 2023

Governance is back in the news with the OpenAI debacle. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

David S. Evans
Platform Economics: How Instacart Leverages Time Into Profits
November 16, 2023

Time is our most precious asset. Each day, we get just so much. Twenty-four hours, 1440 minutes, 86,400 seconds. If we don’t use it, we lose it. We try to make the most of it. We can do lots of things with it and increasingly...

David S. Evans
What Lighting a Fire Tells Us About Igniting Threads and the Billionaires’ New City
October 31, 2023

It never hurts to brush up on basic skills, like how to make a roaring campfire in the woods before taking that next backpacking trip. How you make one also provides some timely reminders for Silicon Valley heavyweights who may be off on their next platform...

David S. Evans
To Reap Digital Gold Look for Kludge, Hope for Inspiration
October 25, 2023

If you want to come up with the next big thing for digital transformation, you shouldn’t wait around for inspiration. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

David S. Evans
How Airbnb and 18th-Century Newspapers Found Profits from Frictions 
October 11, 2023

Brian Chesky says that Airbnb is broken and he’s going to fix it.   Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

David S. Evans
How Netflix Shows the Importance of Getting Innovation’s Timing Right
October 04, 2023

There Are Ghosts, of Course A bit more than 25 years ago, on March 10, 1998, Netflix shipped its first DVD, “Beetlejuice,” about two ghosts played by Alec Baldwin and Geena Davis. Last Friday, more than 5.2 billion DVDs later, it shipped the last one. Netflix...

artificial intelligence
The Demographic Debacle Meets the AI Miracle
September 20, 2023

The world is now witnessing one of the most momentous and consequential changes in centuries. It puts the social importance of artificial intelligence (AI) revolution in a different light. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

artificial intelligence
A Tale of Two GPTs
June 13, 2023

Except perhaps for those who have been completely off the grid for the last year, pretty much everyone has heard about ChatGPT.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Opinion
Credit Union Members Won’t Patiently Wait for the Payments Innovation They Need Now
May 23, 2023

Credit unions cannot afford to put off innovation as consumers are willing to move their accounts elsewhere to get the enhanced payments capabilities they seek, says PSCU EVP and Chief Operating Officer Tom Gandre. Get the Full Story Complete the form to unlock this article...