Opinion

Opinion
Balancing Innovation, Regulation and Profitability Will Be Key in 2024
January 11, 2024

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. Their responses show critical trendlines to watch in the new year. Charlie Youakim, CEO of...

Opinion
Understanding Artificial Intelligence: How AI Complements Humans, Not Replaces Them
January 11, 2024

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. Their responses show critical trendlines to watch in the new year. Amir Wain, CEO of...

Opinion
2024: A Pivotal Shift for Instant Payments
January 10, 2024

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. Ingo Money CEO Drew Edwards says instant payments are poised for rapid expansion in 2024....

Opinion
Banks Must Advance Tech for Payments Security and Meet Consumer Expectations
January 10, 2024

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. Form3 CEO Mike Walters says as the payments landscape continues to evolve, financial institutions must...

Opinion
Payments Teams Strive to Balance Growth With Optimization
January 10, 2024

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. Spreedly CEO Justin Benson says 2023 was the year that merchants pivoted from top-line growth...

Opinion
Commercial Cards Evolve as Working Capital Takes Precedence
January 09, 2024

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. Their responses show critical trendlines to watch in the new year. Dean M. Leavitt, founder...

Opinion
Business Leaders Must Recognize Value of Multi-Lender Financing Programs
January 09, 2024

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. Versatile Credit CEO Ed O’Donnell says in the year ahead, business leaders must recognize the...

Opinion
Drive to Survive 2024: Which FinTechs Will Pivot to Profitability?
January 09, 2024

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. Their responses show critical trendlines to watch in the new year. Jim McCarthy, CEO of...

Opinion
Making Health Equity a Core Tenet of Business Operations
January 08, 2024

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that have shaped business in 2023. Beto Casellas, executive vice president and CEO of Health and Wellness at Synchrony, says the...