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Since the start of the pandemic, a range of different brands have been adding drive-thru lanes, noting elevated demand for the ordering channel. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
As restaurants continue to face labor challenges, the temptation to go all in on digital technologies that reduce the amount of human work needed grows stronger. While these strategies can be exactly what is needed for quick-service restaurants (QSRs) and many fast-casual brands, dine-in customers...
As restaurants look to boost the efficiency of their drive-thru lanes with digital technologies, Chick-fil-A has taken inspiration from competitors with its new test of a drive-thru lane dedicated to mobile order pickup. Get the Full Story Complete the form to unlock this article and...
Wendy’s initial metaverse efforts have yielded positive results for the quick-service restaurant (QSR) chain, given that the company is stepping up its virtual efforts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Proper staffing plays an important role in restaurant customer satisfaction. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Today in food commerce, Instacart announces a new partner that brings the aggregator closer to competition with its restaurant delivery counterparts, and Chipotle Rewards goes live in the Great White North of Canada. Plus, Marnie Boyer, vice president of diner acquisition at Grubhub, talks about...
In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.
