For restaurant owners and chefs in the Middle East, getting the best price on high-quality ingredients is a time-consuming, manually intensive process which requires engaging with multiple suppliers, each of which have their own invoicing and payment system which adds further complexity to the ordering...
With 40% of restaurant revenue coming from online sales, digital channels must be on the menu. In the "Order To Eat Tracker®," Pizza Guys’ Michael Morgan tells PYMNTS that digital channels are as important an ingredient to his business now as pizza dough or cheese.
As restaurants look to remove friction from the ordering process, many are rolling out increasingly intuitive mobile ordering options, but voice commerce has been slow to take hold. By the Numbers According to findings from the 2022 edition of PYMNTS’ Restaurant Readiness Index, created in...
While the easing of restrictions on restaurant dining is fueling resurgent consumer demand, restaurants are finding that hiring and retaining staff is a challenge in the current labor market. In fact, nearly half of restaurants are having trouble hiring and retaining employees, according to the...
The restaurant industry has gradually changed to meet customer expectations for convenient, seamless experiences. Then the pandemic hit, and this gradual shift drastically accelerated. Restaurants of all types had to embrace delivery and takeout because health concerns and lockdowns made sit-down dining impossible or undesirable....
While some restaurant technologies boost both efficiency and diners’ experience, others can have a negative impact on the dining experience. Take, for instance, the QR code menu — consumers have mixed feelings, and restaurants are taking note. By the Numbers According to findings from the...
Chipotle is tapping into its $50 million Cultivate Next venture fund to invest in Hyphen, a kitchen automation platform, and Meati Foods, a company making food products from mushroom root. Launched in April, Cultivate Next is designed to make investments into Series B-level companies that...
Few sectors digitized on the double time as restaurants, ushering in contactless ordering and delivery, QR code scanning of menus and a host of digital firsts starting early in the pandemic. For The Restaurant Readiness Index 2022 Edition, a PYMNTS and Paytronix collaboration, we look...
Restaurants that have the resources to make significant investments in their digital platforms are seeing results, driving sales via their online channels. By the Numbers According to findings from the 2022 edition of PYMNTS’ Restaurant Readiness Index, created in collaboration with Paytronix, high-earning restaurants are...