As skyrocketing prices threaten restaurants’ growth, many are turning to digital technologies both to retain the loyalty of cost-conscious consumers and, internally, to manage pricing and labor. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Will in-person socializing at restaurants be the next major activity to get a digital makeover? PYMNTS’ data suggests that could be the case, as restaurant customers have measurable interest in the metaverse. Get the Full Story Complete the form to unlock this article and enjoy...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
As restaurants continue to come up against labor challenges, and some struggle to raise wages in the face of margin pressures from skyrocketing food prices, many brands are turning to efficiency-boosting digital technologies to make ends meet. Get the Full Story Complete the form to...
As restaurants compete for customer loyalty, their rewards programs no longer provide the competitive advantage they once offered. Instead, mobile loyalty offerings have become table stakes, and brands are now challenged to consider alternative ways to keep customers coming through their virtual or physical doors....
A DoorDash glitch on Thursday (July 7) had customers hauling in free food and beverages, up to thousands of dollars’ worth. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
As restaurants look to take their loyalty programs into the future, they are increasingly finding that earn-and-burn loyalty programs are not enough to stand out in today’s ever more competitive market. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
For years, quick-service restaurants (QSRs) and fast-casual brands have bent over backward to meet consumers’ need for customization. Many chains now offer items that consumers can effectively build from scratch, with add-ons and substitutions available every step of the way. However, with the rise of...
