Will people revert to pre-pandemic behaviors if the pandemic more or less fades out? That question is echoing off boardroom walls from New York to Nanking. But we’ve got the data. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Timing is everything in the restaurant business, and pushing the right offer at the right time not only drives sales, but turns buyers into loyal repeat customers. In the Order To Eat Tracker, Jack in the Box's Ryan Ostrom tells PYMNTS that leveraging loyalty data...
Today in restaurant and grocery tech news, delivery services sue New York City over fee caps, while Kroger drives loyalty with data-informed recommendations. And Ryan Ostrom, chief marketing officer at Jack in the Box, tells PYMNTS how personalizing the rewards experience and meeting customers on...
California bars and restaurants got some good news on Thursday (Sept. 9) as the state legislature passed a bill that extends the cocktails to-go allowance until the end of 2026. Now, the bill is headed to the desk of Gov. Gavin Newsom for approval. Get...
Consumers’ dining habits are evolving as a growing share gain access to vaccinations, which is prompting many to reenter brick-and-mortar stores and restaurants after months-long hiatuses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Today in restaurant and grocery tech news, Chipotle engages with TikTok influencers to build loyalty, while Hy-Vee adds fitness equipment showrooms to stores. Plus, KanduAI CEO Ariel Shemesh discusses the three main points of friction turning grocery shoppers away from self-checkout options. Get the Full...
In today’s connected economy, consumers’ restaurant and grocery routines are joining to form a broader eat category. Restaurants are driving sales through off-premise channels, meeting consumers’ food-at-home needs, and grocery stores are investing in offerings beyond raw ingredients for home-cooked meals. Many major grocery retailers...
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Fast-casual is the quickest-growing category in the restaurant sector, with studies finding that the segment is currently growing about 8% each year, compared to the quick-service restaurant (QSR) and full-service restaurant (FSR) markets, which are each growing around 5% annually. Get the Full Story Complete...
