Best Buy’s Total Tech Support, powered by Geek Squad, has launched a service to assist customers with all of their technology devices and appliances. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
New research shows that more retailers will be utilizing augmented reality (AR), but not in the way originally predicted. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
Consumers love mobile apps: In fact, there were 175 billion downloads globally in 2017 — a 60 percent growth from 2015, according to App Annie’s end-of-year retrospective report. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Grocery is a big category. There’s brick-and-mortar retail, where competition is so fierce that the media has branded it “the grocery wars.” There’s online food purchasing, whether for delivery or pickup, where Amazon is gunning to be top dog. And there are meal kits, a...
Comcast may not be historically thought of as a retailer — it is much better known for the cable and internet services it provides — but, despite that fact, the brand is looking to stage a major make-over to its retail operations. Get the Full...
Relationship commerce exists as something of a gold standard in the era of the increasingly scattered customer. Loyalty, in the era of mobile, can be a tricky prospect. Where once stores could focus on building long-term relationships with their consumers, today the average merchant doesn’t...
After working for more than 12 years at Home Depot, JCPenney CEO Marvin R. Ellison is taking the helm as chief executive at Lowe’s. Shares of Lowe’s rose nearly 2 percent in early morning trading on the news, while shares of JCPenney fell approximately 3...
Consumers might need a pair of dress shoes for work or a wedding, but they’re sometimes faced with a dilemma: How can they buy a high-quality pair of dress shoes that don’t break the bank? High-end dress shoes in department stores can cost hundreds, sometimes...
When most brands say they want to bring something to a whole new level, they are speaking metaphorically. However, when Saks Fifth Avenue speaks of its plans to hit the reset button on beauty by moving to a whole new level, they actually mean that...
