The loyal customer is increasingly the holy grail of retail — everyone wants to create them, but in an environment littered with discounts, digital offers and competing influence, holding a customer’s attention is not exactly easy work. Communication is key, but getting the signal through...
DeviceBits is a relative newcomer on the software solution scene. Founded in 2015, the Columbus, Ohio–based software company looks to change the way businesses provide customer support to their end users and increase customer retention by leveraging the power of artificial intelligence (AI), machine learning...
The French E-Commerce Federation announced Thursday (Jan. 26) that online sales for retailers in France may rise as much as 11 percent in 2017 to $85.85 billion. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Whole Foods continues its work to streamline its business operations in the wake of comparable sales declines. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
Jiobit, a technology startup based out of Chicago, makes something that seems like every parent, from those expecting to empty nesters, will want or wish they’d had. The startup has developed a location-tracking smart tag and accompanying mobile app that sends alerts to parents when...
Recently, mutual fund Fidelity Rutland Square Trust II has reportedly marked down the value of its holding in Flipkart, the major Indian eCommerce company. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Every once in awhile, a consumer product comes along not just to be sold, but to try and do some good. This year, three organizations have teamed up to put the brakes on drunk driving in time for Superbowl LI. Get the Full Story Complete...
With the Year of the Rooster coming in a few weeks, Chinese visitors to London could spend more than £11 million. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
Layer3 is a relatively new cable TV provider on the scene. The next-gen cable company reportedly looks to make a splash in part by sending associates in BMWs and Tesla models to install its service. But don’t let the newfangled rides fool you; Layer3 is...