While customer service representatives (of the human variety) are still the backbone of the brick-and-mortar customer retail experience, they are certainly facing steep competition from technology these days. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
For years after Elon Musk introduced the first Tesla Roadster model, he played his cards incredibly close to the chest. However, rumors are swirling that it might not be long before Tesla’s cars are in as many dealerships as their internally combusting vehicular counterparts. Get...
While just about every startup that comes along aspires to be known as “Uber for” whatever it does, that doesn’t apply to subscription eBook services. Those companies all want to be known as “Spotify for books.” What makes that comparison so appealing for digital book...
American consumers have the luxury of choosing a single retailer like Amazon for just about all of their purchasing needs, whether they’re in need of home furnishing, high-end electronics or even fresh groceries. Now, it looks like the U.K. might be on a similar path...
Facebook has recently announced yet another analytics tool to help see just exactly how inadequate your brand is performing in the popularity contest that is Facebook. While that may not be the intention — just one more way to gauge popularity among users may seem...
You have a subscription for video and music streaming, a monthly selection of beauty products, a rotating wardrobe, car sharing and even your meals. What could you possibly still need a subscription to? How about air travel? Get the Full Story Complete the form to...
While Macy’s might not have the sales numbers to back it up, the retailer has been on the forefront of experimental designs for in-store layouts that draw in new customers. Now, Macy’s has a tenant it thinks can supercharge its millennial-focused offerings. Get the Full...
While many, many firms are racing to be the next big thing in on-demand delivery, Onfleet aims at being the infrastructural power in the backend that makes it all run. The firm offers a software platform that handles all of the logistics of a delivery...
Beauty on demand firm Birchbox seems to have stumbled into some hard times. The six-year-old startup has announced that it’s laying off 15 percent of its staff and suspending operations in Canada. This latest news follows the announcement that Cofounder and Co-CEO Hayley Barna was leaving...
