Walmart shoppers who finds themselves lost in the store will soon be able to get directions from their phone — and not with a map. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
Nordstrom has long been famous in the fashion world for delivering top-notch in-store customer experiences. Is it possible to give that same experience online? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Bridging the gaps in the online-to-offline process is often seen as an insurmountable challenge. Retailers just want feet in their physical stores. Customers are doing more of their shopping online and need a pretty good reason to convince them to take the trip. Retailers, in...
The world of retail has changed quickly. Everybody wants instant gratification, and retailers are scrambling to meet those expectations — which is creating a massive burden in the world of shipping. Rob Taylor, Co-Founder and CEO at Pivot Freight, talks to MPD CEO Karen Webster...
A retailer who is not prioritizing digital gift cards — and there are a lot of them — is “leaving money on the table”. That’s what Steve Rowen, managing partner of Retail Systems Research, sussed out in co-authoring the company’s latest digital gift card study....
Any retailer would love to experience the decade-plus of success that Starbucks has generated with its Pumpkin Spice Latte. Even those who can’t inject pumpkin flavor into their products (and not everyone should) can nonetheless build consumer engagement by understanding why that seasonal item is...
Can anybody beat Amazon? Not at its own game, it would appear. But Colin Robinson, Co-Founder of independent publisher OR Books, believes that smaller companies in the retail space can compete with the online giant through innovative tactics. He shares his thoughts with PYMNTS.
In 1776, residents of Boston were busy letting each other know that the British were coming. Fast forward to 2015, and Bostonians are saying just the opposite about one of the largest banking chains in the world. Get the Full Story Complete the form to unlock...
Over the past several years, disruptive technologies have been the cause of various shakeups in a static retail industry. However, it doesn’t take a new shopping app or innovative in-store beacon system to pull the rug out from under some of the clothing retail sector’s longest-standing...
