Buyer’s remorse used to be bad enough when it was just every few months that brick-and-mortar retailers changed prices, but now that online marketplaces have thousands, if not millions, of price adjustments per day, chasing down refunds on savings is near impossible for the average...
One of the things people tend to forget when new technologies disrupt long-settled industries is that ground-breaking devices or strategies take time to grow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
While the hit show “Mad Men” wasn’t entertaining viewers with the seedier details of its characters’ lives, it threw some basic lessons on marketing into the mix. Appeal to emotion, pitch the product, make the sale. Before the proliferation of marketing channels vying for customers’ attention,...
The 1859 management group had a loyalty problem — or more specifically they knew they had a problem rewarding loyalty. It wasn’t that guests didn’t like their hotels — quite the opposite. Their luxury and historical properties throughout Texas, Kentucky and Colorado were all very popular...
Operating an artisanal retail business: as easy as riding a unicycle backwards and blindfolded atop the edge of a razor blade. That’s the challenge of scaling custom-made merchandise in a way that creates magic for consumers and profits for retailers. Custom furniture startup Joybird Co-founders...
As shopping malls increasingly take on the appearance of haunted houses — abandoned and covered in cobwebs — it’s spooky, then, that one of the best opportunities for physical retailers to flourish comes at Halloween, when they can open their creaky doors to trick-or-treaters.
Another actress-turned-entrepreneur is making moves in the retail space. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...
In retail it is always more or less raining data. With hundreds of millions of consumers, millions of stores, hundreds of thousands of miles of infrastructure and an ever-accelerating proliferation of products to make $4 trillion worth of buying and selling that happens each year...
Hmmmm, less than three months out there for mass public consumption and it seems the widely ballyhooed Jet.com has decided to make a pretty big change. It is dropping the $50 membership fee. Curious since, until this moment, those memberships were intended to be the...
