If there’s one persistent stereotype about the auto industry, it’s that actually buying a vehicle isn’t exactly a walk in the park. Salespeople have acquired sordid reputations, and the mere process of going to and from dealerships to negotiate and take cars out for test...
When retailers run afoul of their customers’ sensitivities on social media, what’s the best way to go about things? Should brands admit fault and apologize right off the bat, or should they walk away from their Twitter accounts to take a few deep breaths while...
After a few weeks of relative quiet after its latest earnings report, Apple found itself back in headlines this week — for happy, not so happy and surprising reasons. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
It looks like Airbnb is planning a move to variable pricing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
English theologian and historian Thomas Fuller once (roughly) said “it is always darkest before the dawn.” It is a saying we imagine has been on the minds of the nation’s retailers as they contemplate both the latest physical retail figures out from RetailNext and the...
There’s nothing inherently wrong with Safeway trying to provide its customers with more tools to control their health and well-being, but it toes the line of irony when those moves come at the expense of Safeway’s own financial health. Get the Full Story Complete the...
How far should retailers go to stop shoplifting in their stores? If the solutions used resemble something from “1984” or “Minority Report,” retailers might want to take a step back and think it over. Get the Full Story Complete the form to unlock this article...
Most Americans get their groceries from independent merchants or regional chains, but Kroger recently took a giant step toward expanding its footprint. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
A rose by any other name might smell as sweet, but does the same go for an internationally renowned fashion designer who decides to sell her wares under a different moniker? Get the Full Story Complete the form to unlock this article and enjoy unlimited free...