Smartphones are — and have long been — the driving force of the Brazilian eCommerce market. More than half of all Brazilian shoppers used their smartphones to make their most recent retail purchases, in fact, and no two of them used those smartphones in the...
In the United Arab Emirates (UAE), almost 60% (59.2%) of shoppers surveyed for the PYMNTS 2022 Global Digital Shopping Index reported using their smartphones at some point during their in-store shopping journeys. Read the report: 2022 Global Digital Shopping Index – SMB Edition When extrapolated...
In-store and curbside pickup — also known as “click-and-collect” options — are helping Australian merchants boost their bottom lines. Not only did roughly three in 10 Australian eCommerce shoppers use click-and-collect for their most recent purchase, but four in 10 of those click-and-collect shoppers wound...
Today’s consumers have high expectations and endless retailers to choose from. Online merchants that can offer more personalized online shopping experiences providing ease of use and delight shoppers who are frustrated with limited shipping options and poor product recommendations have the opportunity to form long-lasting...
Small- to medium-sized businesses (SMBs) used to be seen as underdogs in the global race to win eCommerce sales — but that is all beginning to change. Digital platforms, with their unprecedented global reach, have fundamentally changed the dynamics of the international eCommerce ecosystem. SMBs...
The way consumers use mobile phone devices has evolved over the last decade and played a significant role in enhancing consumers’ shopping experiences regardless of where and how they are shopping. According to a recent cross-country study conducted by PYMNTS, “Approximately 130 million consumers in...
In-store and curbside pickup has taken off in the United States, where eCommerce shoppers pick up their online orders four times as much as consumers in Australia, Brazil, Mexico, the United Arab Emirates and the United Kingdom. What is more is that among those that...
Asda has debuted a new personal shopper trial at some stores, which will be a team-up with Buymie, the delivery platform, a report says. During the trial, customers will be in direct contact with in-store shoppers as they’re selecting the products for purchase, with the...
There’s an old song — ancient, really — that croons, “What a difference a day makes.” As applied to PYMNTS Provider Ranking of Shopping Apps, it’s a month, not a day, but what a difference. We’re never caught off guard around here, but this month’s...
