Talk about timing. Just as the subscription economy and direct-to-consumer (D2C) commerce were on an innovation tear, the pandemic hit, and subscription services became the go-to resource for all manner of goods and services. In fact, PYMNTS surveyed over 2,000 U.S. consumers to find that...
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Disneyland is distinct from its Florida counterpart, Disney World, given the local feel of the Anaheim-based park. Annual passholders who lived in Southern California were a significant and visible part of the park experience, filling the Disneyland parking lots with an ocean of window stickers bearing...
With more than one-third of consumers dropping their subscriptions within three months of sign-up, the pressure is on providers to engage subscribers and avoid steep losses due to churn. In this month’s Subscription Commerce Tracker, Matthew Berk, CEO of Bean Box, explains how emphasizing value...
Banking solutions have become the gold standard for customer experience — whether consumers are opening accounts or withdrawing cash. In the Digital-First Banking Tracker, BOK Financial Corp.’s Thomas Hay discusses deploying innovations like digital onboarding solutions and interactive teller machines (ITMs) to meet customers' banking...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Subscription boxes are nothing new for Amazon. Head over to the dedicated section of the Amazon site and take your pick: lip balm, vinyl records, men’s clothing … these have all been among Amazon’s own subscription box offerings for consumers. Get the Full Story Complete...
The conventional wisdom that every business needs a good “moat,” or a competitive barrier that sets them apart from the pack and keeps predators at bay, is fine, as long as that chasm you’re counting on is not based on technology alone. Get the Full...
Twitter has been testing a subscription service that will give users “access to exclusive features and perks that will take their experience on Twitter to the next level.” In a press release, the company said it is unveiling its “first iteration of Twitter Blue in...
