Spanish B2B payments firm Voxel has launched a collaboration with Diners Club Spain to promote B2B payments in the travel industry. As Travel Daily News reported Friday (Feb. 11), the agreement makes Diners Club Spain a payment provider for Voxel’s baVel Pay platform, which means...
Will we go, or won’t we? That’s the question travel brands from airlines to hotels keep asking as COVID variants wreak havoc with booking behavior. But blue skies are starting to show. Converging data points are indicating that pent-up travel demand hinted at in spot...
Tough economic times have made paying for goods in several installments very popular, boosting the buy now, pay later (BNPL) trend around the globe. When it comes to the travel industry, the service has rapidly caught on with consumers who are looking for travel-centric flexible...
The friendly skies saw fewer American flyers in 2021 than in any year between 2003 and 2015, according to a Gallup report Thursday (Jan. 6) that points to less travel by employed adults last year. Those who did fly amidst the ongoing spread of the...
As the rise of the omicron variant brings the pandemic back to the top of mind for consumers, if it wasn’t there already, providers of travel and entertainment services may want to remember that hassle-free cancellation and clear refund policies went a long way toward...
The new omicron COVID-19 variant has not stopped Americans from vacationing, the Wall Street Journal reported Wednesday (Dec. 29), although they’re looking for more flexibility and have been being more careful. This, the report says, has fueled startups that have been helping navigate the realities...
Hospitality service providers’ cancellation and refund policies significantly impact consumers’ interest in using their services again. In fact, 76% of consumers “agree” or “strongly agree” they are unlikely to return to a hotel, attraction or venue that denied their request for a refund, while 74%...
Despite the pandemic, 113 million U.S. consumers booked reservations at hotels, attractions or live events between September 2020 and September 2021. More than half — 60 million — canceled, according to Merchant Refund Policies, a PYMNTS and Fortis collaboration based on a survey of 2,133 consumers...
With 44% of the U.S. adult population saying they’ll be making use of airplanes, hotels and attractions in the coming year, and after the thrashing the tourism sector took from the pandemic, travel brands are betting on great experiences to trigger a total travel rebound....