There is no question about the severe impact the pandemic has had on the travel industry, and that includes the mayhem it caused travel businesses as they struggled to process an unprecedented number of booking cancellations and refund requests. The huge delays in expediting these...
Booked a hotel lately? If not, be ready for higher rack rates on whole new invoicing vocabularies, from “sustainability fees” to ambiguous “amenities fees,” replacing what is traditionally seen as hospitality being hospitable — free late checkout to facilities use. With the flip-flopping recovery seeming...
In what could be a new “pay now, launch later” use case readying for liftoff, Virgin Galactic is open for consumer business as of Wednesday (Feb. 16), with tickets starting at just $450,000. The spacefaring arm of embattled Virgin Atlantic Airways said in a Tuesday...
COVID-19’s omicron variant didn’t seem to have made much of an impact on Americans’ winter travel plans. As PYMNTS’ research learned, the average amount consumers spent on travel purchases rose from $381 in December to $507 in January. That means what while omicron remains a...
Spanish B2B payments firm Voxel has launched a collaboration with Diners Club Spain to promote B2B payments in the travel industry. As Travel Daily News reported Friday (Feb. 11), the agreement makes Diners Club Spain a payment provider for Voxel’s baVel Pay platform, which means...
Will we go, or won’t we? That’s the question travel brands from airlines to hotels keep asking as COVID variants wreak havoc with booking behavior. But blue skies are starting to show. Converging data points are indicating that pent-up travel demand hinted at in spot...
Tough economic times have made paying for goods in several installments very popular, boosting the buy now, pay later (BNPL) trend around the globe. When it comes to the travel industry, the service has rapidly caught on with consumers who are looking for travel-centric flexible...
The friendly skies saw fewer American flyers in 2021 than in any year between 2003 and 2015, according to a Gallup report Thursday (Jan. 6) that points to less travel by employed adults last year. Those who did fly amidst the ongoing spread of the...
As the rise of the omicron variant brings the pandemic back to the top of mind for consumers, if it wasn’t there already, providers of travel and entertainment services may want to remember that hassle-free cancellation and clear refund policies went a long way toward...