While historians will have no shortage of things to write about at great length when it comes to the year 2020, one of the highlights will have to be how a year spent at home completely rewrote consumer shopping habits end-to-end. That was seen both...
Silicon Valley’s Sensory, which works in pioneering artificial intelligence, has rolled out its new VoiceHub technology, which will allow developers to make wake words and voice control command sets, a press release says. Wake words refer to specific words or phrases used to activate modern...
Like the plot of a science fiction film, the COVID global pandemic has forced the planet to futurize fast, and nowhere more so than in how we pay for the things we need to live (and the things we want). Digging into a captivating worldwide...
Amazon has introduced a service that vows to make it easy for property managers to install and manage Alexa-powered smart devices in their properties, the company announced on its blog on Thursday (Sept. 3). Alexa for Residential allows residents to set timers and alarms, get...
Zoom Video Communications is expanding its massively popular video chat platform to smart devices as the pandemic continues to keep much of the country working and socializing from home. The San Jose, California-based video conferencing software company will soon bring its technology to Portal from...
Voice technology is among the things that have gotten a big boost from the global pandemic as consumers shift to buying things online and avoiding touching items in public places for fear of contracting COVID-19. “We’ve seen a huge increase in the use of voice...
Voice technology was already on the rise long before the global pandemic broke out, with a steadily increasing share of consumers using voice assistants like Siri or Alexa to shop, listen to music, find recipes and more. But then COVID-19 hit, and like so many...
7-Eleven rocked the world of customer loyalty this week, which should be no surprise to anyone who has seen Tarang Sethia in action. As the company’s chief digital officer, Sethia and his team have built what is arguably the most valuable loyalty program in retail...
Vast numbers of consumers are happy to ask Alexa, Siri or the Google Assistant to play a song, find a recipe or dim the lights in their smart homes. But only a narrow subset of voice assistant enthusiasts would comfortably instruct these tools to make purchases...