Amazon has introduced a service that vows to make it easy for property managers to install and manage Alexa-powered smart devices in their properties, the company announced on its blog on Thursday (Sept. 3). Alexa for Residential allows residents to set timers and alarms, get...
Zoom Video Communications is expanding its massively popular video chat platform to smart devices as the pandemic continues to keep much of the country working and socializing from home. The San Jose, California-based video conferencing software company will soon bring its technology to Portal from...
Voice technology is among the things that have gotten a big boost from the global pandemic as consumers shift to buying things online and avoiding touching items in public places for fear of contracting COVID-19. “We’ve seen a huge increase in the use of voice...
Voice technology was already on the rise long before the global pandemic broke out, with a steadily increasing share of consumers using voice assistants like Siri or Alexa to shop, listen to music, find recipes and more. But then COVID-19 hit, and like so many...
7-Eleven rocked the world of customer loyalty this week, which should be no surprise to anyone who has seen Tarang Sethia in action. As the company’s chief digital officer, Sethia and his team have built what is arguably the most valuable loyalty program in retail...
Vast numbers of consumers are happy to ask Alexa, Siri or the Google Assistant to play a song, find a recipe or dim the lights in their smart homes. But only a narrow subset of voice assistant enthusiasts would comfortably instruct these tools to make purchases...
To say that voice technology is having its moment in the global pandemic’s aftermath isn’t quite accurate. The sector has actually been having its moment for much of the past decade in terms of adoption among consumers and exponentially growing interest among companies that want...
Flipkart, Walmart’s supermart online grocery store in India, has introduced a voice assistant that allows users to buy products in multiple languages, starting with Hindi and English. Flipkart said the artificial intelligence-powered (AI) tool makes users feel like they are talking to their neighborhood store staff,...
Voice assistant technology already had an audience even before the coronavirus outbreak gave it a big boost, as it has now radically reshaped consumer habits and preferences on a global scale. As far back as late 2019, the second edition the Visa/PYMNTS How We Will Pay study...
