CFPB

CFPB
CFPB’s $100M Gift To The Plaintiff’s Bar (If Arbitration Goes Bye-Bye)
August 24, 2016

The Consumer Financial Protection Bureau has quantified the impact of getting rid of the class-action waivers in consumer financial contracts, which prevent customers from filing class-action lawsuits. According to a report, by banning the class-action waivers, the CFPB expects a minimum of 1,200 additional class-action...

CFPB
CFPB Charges Wells Fargo Over Student Loan Servicing Practices
August 23, 2016

Wells Fargo may have recently announced a partnership with Amazon to give student loan borrowers a break, but when it comes to servicing its existing loans, the bank is falling short — big time. That’s according to the Consumer Financial Protection Bureau, which announced on...

CFPB
CFPB Adds New Outside Consumer Experts To The Advisory
August 22, 2016

The Consumer Financial Protection Bureau (CFPB) announced on Friday (Aug. 19) the addition of new consumer experts from outside the federal government to the Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council and Academic Research Council — the four bodies that provide...

CFPB
CFPB Report Shows Servicers Make It Hard To Get An Income-Driven Student Loan Repayment
August 19, 2016

Income-driven repayment plans for federal student loan borrowers may not be as great as they are billed. That’s according to the Consumer Financial Protection Bureau (CFPB) Student Loan Ombudsman, which released a report showing consumers complain of servicing problems that make it hard to get lower...

CFPB
New CFPB Supervision Head Under Fire
August 18, 2016

Controversy is swirling around a recent appointment to one of the top positions at the Consumer Financial Protection Bureau, and as American Banker reported on Wednesday (Aug. 17), the scrutiny revolves around the newly installed head of supervision and enforcement of fair lending. As noted by the...

CFPB
CFPB: Spanish-Speaking Immigrants 5x Less Likely To Use Banks, Credit Unions
August 02, 2016

Financial services can be confusing but for non-English speaking ones living in the U.S., which at last count is more than 41 million, accessing financial services and products can be a huge problem. That’s according to the Consumer Financial Protection Bureau, which recently released a report...

CFPB
Credit Card Companies Still Confusing Customers, CFPB Contends
July 28, 2016

The Consumer Financial Protection Bureau, which was established in July 2011 on the heels of the financial crisis, has long tried to get credit card companies to disclose more about the rates and fees they charge, and it turns out it isn’t doing such a...

CFPB
Why Consumers Love The CFPB Complaint Database (And Why FIs And Lawmakers Don’t)
July 26, 2016

As is often the case with things associated with the Consumer Financial Protection Bureau, the database it uses to log consumer complaints is an oddly controversial and touchy topic. Consumers are big, big fans and have come to treat it as a go-to when frustration...

CFPB
Senate Begs CFPB To Give Small Banks A Pass
July 20, 2016

The legislative and regulatory battles looming for the Consumer Financial Protection Bureau continue. The vast majority of United States senators have penned a letter urging the CFPB to let community banks and credit unions live free from additional regulations. The Senate action comes several months after...