Increased British adoption of open banking this year may be making headlines after the announcement of a new regulator focusing on the space — but this surge may have been made possible by the country’s high digital engagement. Surveying more than 30,000 consumers across 11 countries,...
There’s still demand for ATMs even as their numbers are declining. For example, workers who receive tips like to use the machines to get that cash into their accounts, the Wall Street Journal (WSJ) reported Friday (March 3). Cash remains the most used method for payments that...
Sometimes it just comes down to the cold, hard numbers. Three department stores, along with Best Buy, released their earnings this week, and the news was pretty grim when it comes to consumer spending on nonessential items. Macy’s comparable-store sales were down 3.3% year over year, with Nordstrom’s net...
Countries take different tacks in their digital transformations, with Spain’s high engagement rate driven by a less-expected source: national policy. PYMNTS’ December ConnectedEconomy™ Index, “How the World Does Digital,” analyses the current state of global digital transformation. Using objective, measurable benchmarks such as online banking...
Grocers’ digital investments have not been enough to catch up to restaurants, PYMNTS research shows. The Context Grocers have been working hard to drive digital adoption to gather data about their customers and become smarter about marketing to their needs and preferences. For instance, Kroger,...
Consumer engagement in the connected economy continues to gain ground, as new PYMNTS research found the use of apps and platforms posted double-digit increases in January. According to a survey of over 2,700 U.S. consumers for “The ConnectedEconomy™ Monthly Report: Digitally Divided — Work, Health...
PYMNTS’ December ConnectedEconomy™ Index, “How the World Does Digital,” found that in Germany, weaker overall retail demand drove fewer online transactions in Q3. In fact, the country experienced the largest daily connectivity drop of any we studied. For this comprehensive report, PYMNTS surveyed more than...
How we work is one of several key factors impacting consumers’ access to healthcare, travel tools, and other services via digital channels, with an income gap playing into this dynamic. As shown in the new PYMNTS study “The ConnectedEconomy™ Monthly Report: Digitally Divided — Work,...
Instacart has launched new digital tools to help grocers provide connected experiences in-store and online. The four new technologies on the Instacart Platform were piloted at both wholesalers and retailers and are now available across North America, Instacart said in a Thursday (Feb. 23) press...