Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
AI’s Future Is Becoming Indistinguishable From the Future of Work
Artificial Intelligence
AI’s Future Is Becoming Indistinguishable From the Future of Work
January 09, 2024

As the artificial intelligence (AI)-driven workforce takes shape, an emerging downstream impact is a new perspective on historic, traditionally labor-centric, cost structures as firms chase AI-fueled efficiencies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Microsoft/OpenAI Relationship Could Face EU Probe
Artificial Intelligence
Microsoft/OpenAI Relationship Could Face EU Probe
January 09, 2024

European regulators are reviewing whether Microsoft’s involvement with OpenAI warrants further investigation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Judges in England and Wales Can Use AI for Writing
Artificial Intelligence
Judges in England and Wales Can Use AI for Writing
January 08, 2024

Judges in England and Wales can now use artificial intelligence (AI) to assist them in writing legal rulings. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

OpenAI Says New York Times Lawsuit Surprising and Without Merit 
Artificial Intelligence
OpenAI Says New York Times Lawsuit Surprising and Without Merit 
January 08, 2024

OpenAI said The New York Times lawsuit targeting it is without merit.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Duolingo Cuts 10% of Contractors While Expanding Use of AI 
Artificial Intelligence
Duolingo Cuts 10% of Contractors While Expanding Use of AI 
January 08, 2024

Duolingo has cut about 10% of its contractors due to its use of generative artificial intelligence (AI) to create content.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Microsoft Copilot Trails ChatGPT in Downloads Since Launch
Artificial Intelligence
Microsoft Copilot Trails ChatGPT in Downloads Since Launch
January 08, 2024

Microsoft Copilot, an artificial intelligence (AI) chatbot developed with OpenAI technologies, has not had a substantial impact on OpenAI’s own chatbot, ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

The Impact Quantum-Powered AI Could Have on Payments 
Artificial Intelligence
The Impact Quantum-Powered AI Could Have on Payments 
January 08, 2024

The 21st century has seen an incredible progression of business capabilities from an innovation standpoint. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Battle Lines Being Drawn Between Open- and Closed-Source Goals for AI Regulation
Artificial Intelligence
Battle Lines Being Drawn Between Open- and Closed-Source Goals for AI Regulation
January 08, 2024

Artificial Intelligence (AI) systems have added a new layer to the ongoing and increasingly philosophical debate about whether open-source or proprietary systems are better for society, the marketplace and even national security. Get the Full Story Complete the form to unlock this article and enjoy...

Report: Big Techs’ AI Legal Protections Do Not Apply to Use of Third-Party Models
Artificial Intelligence
Report: Big Techs’ AI Legal Protections Do Not Apply to Use of Third-Party Models
January 08, 2024

The protections against artificial intelligence-related copyright lawsuits offered by cloud computing giants are somewhat limited. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...