Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Infrastructure Vendors Were the Market Winners in AI’s First Year
Artificial Intelligence
Infrastructure Vendors Were the Market Winners in AI’s First Year
December 26, 2023

The first year of the generative artificial intelligence (AI) era is winding down. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Reshaping the Future: Why Gen AI’s Creative Power Calls for Strategic Oversight
Artificial Intelligence
Reshaping the Future: Why Gen AI’s Creative Power Calls for Strategic Oversight
December 26, 2023

With the widespread emergence of OpenAI’s large language model-based ChatGPT platform in late 2022, a considerable amount of public attention and private capital have been showered on generative artificial intelligence over the past year. The technology has spawned no end of human speculation about AI’s...

Gen AI Turns Bank Chatbots Into Financial Advisors
Artificial Intelligence
Gen AI Turns Bank Chatbots Into Financial Advisors
December 22, 2023

The banking industry is undergoing a transformative shift fueled by advanced artificial intelligence technology, transforming financial chatbots into adept problem-solvers along the way. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

This Week in AI: Standard Setting, Voice Interfaces and the Law
Artificial Intelligence
This Week in AI: Standard Setting, Voice Interfaces and the Law
December 22, 2023

This year was generative artificial intelligence’s big coming-out party. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

World’s Newest Innovation Transforms Age-Old Industry of Agriculture
Artificial Intelligence
World’s Newest Innovation Transforms Age-Old Industry of Agriculture
December 22, 2023

Generative artificial intelligence (AI) is one of the latest ground-breaking technologies in 2023.   Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Rocket Lawyer Debuts AI-Powered Name-Generating ‘Copilot’
Artificial Intelligence
Rocket Lawyer Debuts AI-Powered Name-Generating ‘Copilot’
December 21, 2023

Legal services platform Rocket Lawyer has introduced an artificial intelligence (AI)-powered customer tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Law Firm Allen & Overy Debuts AI Contract Negotiation Tool
Artificial Intelligence
Law Firm Allen & Overy Debuts AI Contract Negotiation Tool
December 21, 2023

British law firm Allen & Overy has introduced an artificial intelligence (AI)-powered contract negotiation tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

11 Authors Join Lawsuit Against OpenAI and Microsoft
Artificial Intelligence
11 Authors Join Lawsuit Against OpenAI and Microsoft
December 20, 2023

A group of 11 nonfiction authors, including Pulitzer Prize winners Taylor Branch, Stacy Schiff and Kai Bird, have joined a lawsuit against OpenAI and Microsoft. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

AI Needs Safety Standards and NIST Wants to Write Them
Artificial Intelligence
AI Needs Safety Standards and NIST Wants to Write Them
December 20, 2023

Despite its increasing popularity, generative artificial intelligence is still in its infancy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...