Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Snap Faces Potential Suspension of AI Chatbot in UK
October 06, 2023

Snap has been issued with a preliminary enforcement notice by the U.K. Information Commissioner’s Office (ICO) over potential failure to properly assess the privacy risks posed by its generative artificial intelligence (AI) chatbot, My AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
OpenAI Explores Developing AI Chips to Tackle Shortages
October 06, 2023

OpenAI is reportedly exploring the development of its own artificial intelligence (AI) chips or the acquisition of a chip company to tackle the scarcity of expensive AI chips it heavily relies on. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
Generative AI’s Technology Is Not Yet Fully Optimized for Healthcare
October 06, 2023

Generative artificial intelligence (AI) faces many growing pains as it seeks its footing. In a recent survey, management consulting firm Bain & Company reveals that the main barriers to generative AI in healthcare are a lack of resources, expertise and regulation, with data access and...

Artificial Intelligence
Voice Tech Adoption Uneven as Consumers Aim to Balance Convenience With Trust
October 06, 2023

Consumers today are increasingly seeking smarter, simpler, and more connected routines, and voice technology has the potential to fulfill these needs. However, the adoption of voice technology remains uneven as consumers grapple with the balance between convenience and trust. Get the Full Story Complete the...

Artificial Intelligence
IBM’s AI Consulting Business Expected to Grow by $1 Billion in 2024
October 05, 2023

IBM’s artificial intelligence (AI) projects are reportedly set to contribute to its continuing turnaround. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Barclays Analysts See Meta as Well-Positioned for Growth in AI
October 05, 2023

Barclays analysts reportedly believe that Meta Platforms, with its integration of artificial intelligence (AI) technology into its apps, is well-positioned for growth in the AI industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
AI-Generated Ads Could Damage 2024 Election, Lawmakers Say
October 05, 2023

A pair of Democratic lawmakers want social media platforms to regulate artificial intelligence (AI)-generated election ads. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Google Wants to Turn Its Devices Into App-Killers With AI
October 05, 2023

The generative artificial intelligence (AI) arms race has a new weapon: hardware devices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
AI Shifts Into the Next (Generative) Gear in Healthcare
October 05, 2023

Artificial intelligence (AI) has been transforming health and medicine for several decades, whether through diagnostics, personalized medicine, data analytics or other innovations. The advent of generative AI is now reshaping drug discovery, diagnostics, clinical decisions and delivery of care. Get the Full Story Complete the...