Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
When AI Walks Like a Duck: Navigating Future Content Landscapes
Artificial Intelligence
When AI Walks Like a Duck: Navigating Future Content Landscapes
August 01, 2023

The problem with artificial intelligence (AI) is that its intelligence is, well, artificial. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Educational Conglomerate Pearson Adding Generative AI-Based Study Tools
Artificial Intelligence
Educational Conglomerate Pearson Adding Generative AI-Based Study Tools
July 31, 2023

Educational conglomerate Pearson is adding new generative artificial intelligence (AI)-based study tools to its real-time personalized learning experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Upwork and OpenAI Team to Help Companies Find AI Experts
Artificial Intelligence
Upwork and OpenAI Team to Help Companies Find AI Experts
July 31, 2023

Work marketplace Upwork is teaming with OpenAI to help businesses find artificial intelligence (AI) expertise. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Codoxo Introduces AI Tool to Automate Healthcare Claim Audits
Artificial Intelligence
Codoxo Introduces AI Tool to Automate Healthcare Claim Audits
July 31, 2023

Health-focused artificial intelligence (AI) company Codoxo has debuted a new tool to automate claim audits. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Keeping the Baby While Losing the Bathwater: AI’s Efficiencies and Concerns Collide
Artificial Intelligence
Keeping the Baby While Losing the Bathwater: AI’s Efficiencies and Concerns Collide
July 31, 2023

The generative artificial intelligence (AI) revolution is already generating efficiencies across industries. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Hasbro Could Roll Dice on AI-Powered Dungeons & Dragons
Artificial Intelligence
Hasbro Could Roll Dice on AI-Powered Dungeons & Dragons
July 30, 2023

Would you play an AI-powered version of Dungeons & Dragons? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Google Says RT-2 Offers Glimpse of ‘Helpful Robot’ Future
Artificial Intelligence
Google Says RT-2 Offers Glimpse of ‘Helpful Robot’ Future
July 30, 2023

Will Google’s RT-2 tool put us on the road to R2-D2? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Almost Half of Consumers Want Voice AI Tech to Manage Schedule Changes
Artificial Intelligence
Almost Half of Consumers Want Voice AI Tech to Manage Schedule Changes
July 30, 2023

Trust and capability considerations continue to rank high on the list of concerns limiting broader adoption of technology.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Content Creators Press for IP Protections in Face of AI
Artificial Intelligence
Content Creators Press for IP Protections in Face of AI
July 30, 2023

James Patterson has published hundreds of thrillers, but what frightens him is artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...